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  1. leafypiggy

    Broken mail form and can't submit support tickets on Illuminated

    Where are you checking your email? Your email account is currently setup at google. Is this where you're checking the mail? Also, it appears that your email account on the server itself (with the same name r***@ccand***.com) is compromised and being used to send spam...
  2. leafypiggy

    Images not loading menu bar not working and errors

    Hi @waigy, I explained in my above post what the problem was.
  3. leafypiggy

    problem with nameservers

    There are no outstanding issues with xo3 at this time. What issue are you having?
  4. leafypiggy

    Images not loading menu bar not working and errors

    Hi @waigy, You are recieving the 429 error because you are going over the maximum amount of requests/second. This rule is in place to block people from "spam refreshing" to try and slow down/take down a website. I would recommend reducing the amount of picture's youre loading and paginate them...
  5. leafypiggy

    i cant access cpanel

    You should always be logging in at https://x10hosting.com/sso/login -- logging in directly to cPanel is not supported. I have manually initiated a password reset to the email address associated with your account. Please let me know if you have trouble.
  6. leafypiggy

    Urgent. How do I see website stats?

    You would have to use a tool like google analytics to view analyitcal data on your website. We do not offer any tools on free hosting for this.
  7. leafypiggy

    Send content-length header

    I would recommend that you manually set the content-length headers for these files by serving them using a PHP redirect. It is obvious that the script you are using is unable to deal with chunked encoding, and beyond what we've already tried (namely disabling gzip and attempting to force...
  8. leafypiggy

    Broken mail form and can't submit support tickets on Illuminated

    I unblocked the email address when I posted that first message--sorry! forgot to mention.
  9. leafypiggy

    Upgrade from Free Hosting

    Can I please have your full name and the email address you've signed up with for x10Premium? Please email or private message me.
  10. leafypiggy

    Broken mail form and can't submit support tickets on Illuminated

    Hi, Your email ryan@(domain).com was blocked by our outbound scanning server for a large amount of emails being sent--presumably because of your contact form. If you haven't, I would recommend putting some sort of Captcha protection on the form so it cannot be used for spam. As for the...
  11. leafypiggy

    Send content-length header

    What is an example link that is not showing a content length? Your previous link is not loading.
  12. leafypiggy

    Send content-length header

    That would be because you're behind cloudflare. Varnish/Apache on the server are returning a content-length for the file.
  13. leafypiggy

    Send content-length header

    Content length is set and returned by Varnish. Where are you seeing that it is not?
  14. leafypiggy

    Files contain viruses?

    Where are you seeing that they are being "flagged" as virii?
  15. leafypiggy

    #1 - Can't create/write to file '/tmp/#sql_865e0_0.MAI' (Errcode: 28)

    Are you still having this issue? I'm unable to replicate it.
  16. leafypiggy

    Error 503

    we're looking into the root cause to make sure it doesn't happen more.
  17. leafypiggy

    phpMailer Called Mail() Without Being Connected

    Hi, I cannot guarantee that we will open access to the remote SMTP service for you on premium hosting. We do not, in general, open up access for users because there is then no restriction on email, and it can be used for spam. While we don't believe you will use it for spam, we cannot really...
  18. leafypiggy

    phpMailer Called Mail() Without Being Connected

    We generally require all mail to go out using our outbound SMTP server. However it is evaluated on a case-by-case basis. Is there a reason you need this remote SMTP service?
  19. leafypiggy

    Questions. Going Premium.

    Hi, Yup! We have SLA credits for downtime.
  20. leafypiggy

    Questions. Going Premium.

    Hi, We do a full migration of your account, meaning that the account is packaged up and transferred to the new server, and then restored. Everything about your account remains exactly the same. So no, it will not mess up your links. As for the .xyz domain, we do not currently offer...
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