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  1. leafypiggy

    Paid Hosting for the UK?

    That's correct, however there is no VAT or taxes.
  2. leafypiggy

    E-mails not being sent?

    Where are you sending the emails to? If you're worried about privacy, you can PM or email me the email address.
  3. leafypiggy

    Can't login to my "File Manager"

    Hi @andreifundrei88, You can also reach out to your Univserity's Helpdesk or Network Operation team and see if they're filtering it out, and kindly ask them to remove the filter :)
  4. leafypiggy

    403 Forbidden using certain features

    What is the content of the KB article you are trying to post? I'm seeing that it is being blocked by mod_security due to a potential XSS (cross site-scriting) attack.
  5. leafypiggy

    503 error when trying to access my site

    That'd be it. We block remote SMTP connections, so that would explain why it was timing out. Are you able to register for an account?
  6. leafypiggy

    site responding with 403 and 404 errors from one computer, but able to open my site from my home com

    Can you please provide the external IP address from your computer? You can get this by going to http://whatismyipaddress.com/
  7. leafypiggy

    Upgraded Account Still on Free Host

    Hi, I am unable to locate a signup with any of the current contact details from your free hosting account. Could you please PM me with the email you used to signup for x10Premium? Alternatively, you can login at https://clients.x10hosting.com/ with that email address and open a support ticket...
  8. leafypiggy

    Can't login to my WordPress site

    Your IP address is listed on multiple spamming blocklists, which is why you are unable to access your site. Unfortunately, there is nothing that we can do, as we do not control the lists. From what I can tell, there has been no spamming activity from the IP in about 5 weeks, however it is still...
  9. leafypiggy

    Uploading through Filezilla

    The IP address your website is pointing to isn't one of our IP addresses. The IP is assigned to Hostinger. C:\Users\hanlonn>nslookup Default Server: * Address: * > set q=ns > arsfilmproductions.tk Server: * Address: * Non-authoritative answer: arsfilmproductions.tk nameserver =...
  10. leafypiggy

    403 Forbidden

    Unfortunately, due to how the rule is created, we are unable to support the functionality of how your site is requesting the API data with our modsecurity implementation. You will need to rework your code so that the URL is not passed as a parameter.
  11. leafypiggy

    Need to change my email address

    Hi, I've confirmed your email manually (the old one). You can now login with that email, or your username "garypeg" and change the email to what you wish. The email the account is now set with is: "pe****ub***u@gmail.com" (I obfuscated the email a bit so it can't be scraped)
  12. leafypiggy

    503 error when trying to access my site

    Do you have any plugins or anything on your site that are contacting an outside location for anything (such as an anti-spam service, or something along these lines). It is relatively hard to diagnose what exactly is going on with your script, since everything else is loading fine, but the form...
  13. leafypiggy

    Unable to access CPanel

    Hi, Could you please provide your Work's IP address? (You can get this by going to http://whatismyipaddress.com when you're at work)
  14. leafypiggy

    Changes in ftp don't show up in cpanel file manager

    Hi, This was related to a problem with our login servers a couple of weeks ago. I've pointed your account back to the illuminated server, as it should have been. I've noticed that your domain is using GoDaddy's Nameservers. We also recently moved the illuminated server to a new box, and its IP...
  15. leafypiggy

    403 Forbidden

    Hi, It appears that your request is being blocked due to a URL being contained within the POST/GET paramaters. I'm looking into this with our Management team to see if there's anything we can do to relax this rule a bit.
  16. leafypiggy

    404 out of nowhere

    Can you provide an example content from a post that causes this message? The only modsecurity rule I'm seeing that is being triggered is one for spamming that looks pretty hard to trigger a false positive on.
  17. leafypiggy

    Error 503 accessing index.php

    The problem was that you passed your database name as the hostname parameter to mysqli_connect in your dblogin.php file. I've changed it to localhost for you, and you're now having an error with "Table 'smbhdx10_ym96.board' doesn't exist" It appears your schema isn't in the database.
  18. leafypiggy

    Cannot create support ticket (Illuminated account)

    There are no tickets in the queue, so I would bet they haven't been created. I'll look into this for you today.
  19. leafypiggy

    Resolved 503 errors since page update

    This seems to have been caused by your use of an output handler: ob_start("ob_gzhandler"); I commented out this line, and your website is loading fine now
  20. leafypiggy

    Mod_Security Causing Permission Error

    I'm going to speak with our management team to see if we can relax this rule a bit. Side note: what servers do you play on? :P
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