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  1. Skizzerz

    MySQL offline?

    MySQL is running on vox, please see if you can enable detailed error logging in SMF to further diagnose what the actual issue is.
  2. Skizzerz

    Mail() works in 1 script, but not in this one...

    Your password reset emails are being blocked as spam by our outgoing mailserver -- I recommend editing the email template to make it look less spammy. Some suggestions: 1) Include the site name in the email 2) If you send an HTML email, wrap it in <html></html> tags (and all other required tags)...
  3. Skizzerz

    Port 43 Blocked on Absolut?

    Just verified and the issues you've been having with fsockopen should be resolved.
  4. Skizzerz

    Port 43 Blocked on Absolut?

    That shouldn't be necessary -- if fsockopen isn't working unless all parameters are passed into it, that's something we need to fix on our end -- in fact it should be fixed hopefully within a few hours (waiting on an admin to apply the proposed fix to the servers).
  5. Skizzerz

    Account Portal

    Good suggestion, will have it up momentarily.
  6. Skizzerz

    Can't x10hosting change its policy a little, for some other countries?

    Please try to think from our shoes -- if we allowed every country to register (as we have in the past, minus those who we cannot legally offer service to), we get hundreds of signups (if not thousands) per day. The amount of staff needed to police all of that would be prohibitively expensive for...
  7. Skizzerz

    Can't x10hosting change its policy a little, for some other countries?

    We just did change our policy -- we added quite a few countries to our whitelist. For Iran specifically there is nothing we can do; there are US sanctions against Iran and we would either have to jump through way too many hoops in order to be able to ensure only "legitimate" Iranian users are...
  8. Skizzerz

    Can not get into AP to change account password

    After logging into cPanel, click on the "Account Settings" link in the top bar. From there you will be able to update your password.
  9. Skizzerz

    Port 43 Blocked on Absolut?

    Yes, to clarify, you can connect outbound FROM our servers on port 43, you cannot connect inbound TO them on 43.
  10. Skizzerz

    Port 43 Blocked on Absolut?

    The port should be opened now.
  11. Skizzerz

    Using a premium domain with free hosting?

    For more instructions on how to do this, see http://x10hosting.com/wiki/Use_Own_Domain
  12. Skizzerz

    GMP extension (GNU Multiple Precision)

    For clarification, the reason for not installing this is actually because the GMP extension is not one of the supported PHP extensions by cPanel, meaning that it would take extra work to enable it and could result in future incompatibilities and issues down the road when maintaining or upgrading...
  13. Skizzerz

    HELP Please

    By logging into the portal, you can view any replies to appeals you have opened (click on "Support" in the top bar).
  14. Skizzerz

    My account is suspended.Please help me!

    Please open a suspension appeal via your account portal at https://x10hosting.com/portal, that is the ONLY place where you can get official help with account suspensions.
  15. Skizzerz

    Port 3306 Outbound Connect

    We don't open ports on Free Hosting servers because it is impossible to grant exceptions on a per-account basis with the software we use to manage the firewall. I'll make a sweep of all outstanding prime/illuminated tickets tomorrow and I'll try to check back on them more often (like twice a...
  16. Skizzerz

    Please remove bandwidth limit

    Hello, You do not currently qualify for an upgrade to unmetered disk space. For reference our requirements are: 1) Your account must be at least one week old, 2) You must have a valid website that is following our Terms of Service, and 3) You must be using at least 50% of your current disk...
  17. Skizzerz

    Free Hosting Audit, Keeping Your Account Safe

    Of those 6, 1 and 2 (honeypot form fields and math problems) are very easily broken by pretty much every bot in existence; in fact math is even EASIER for bots to do than reading CAPTCHAs. 6 (do nothing) is obviously not good enough either. I have seen no data on method 4 (openid authentication)...
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