Search results

As an anti-spam measure, you need 5 posts before you are able to add links to various things, such as your signature. This requirement will almost certainly not change.

Hello, You can do this yourself by logging into the portal, clicking "Account Settings" at the top, and then selecting the "Delete Account" link.

To note, you have one week from today to put up a working website on your account. x10Hosting is not a file hosting service, and if your account is found to be a file store, it will be permanently suspended.

There are various guides on the internet, alternatively another member will come along and assist. I cannot give you any further assistance on this or else it may be misconstrued as x10Hosting officially supporting it.

You will need to explicitly enable SSI via .htaccess. Do note that SSI is not officially supported, so if you run into an issue with it, do not expect to receive any staff help, and it is subject to be disabled/removed without notice. I recommend writing your script in PHP instead.

At this time, you do not qualify for a disk space upgrade. Per our Terms of Service, image galleries are limited to 1 GB of disk space (even if you got the upgrade). Your gallery is currently around 2 GB. I recommend finding a way to shrink that gallery size to under 1 GB or else you may find...

We don't block any ports to VPSes, however you may find that whatever firewall you have installed/configured may be blocking the port. Also, make sure that the program listening on 25 is listening to the outside world and not just localhost.

Everything should be sorted

While technically possible, this goes far beyond what we offer official support for, so you will need to ask elsewhere if you need assistance for it. Your best bet is to use MySQL as your database, which you can access directly from your account.

SSL is not supported on Free Hosting. In order to use SSL, you would need a Dedicated IP Address, which we only offer on x10Premium or x10VPS.

The owner of the site will need to open a support ticket.

Your permissions are wrong. As a security precaution, we prevent you from running any PHP script that is marked as group-writable or world-writable or that is located in a directory marked as group-writable or world-writable. As a general rule of thumb, all of your files should have their...

These rules are for the Review My Site section of our Community Forums. Please read and follow these before posting. All forum rules are in full effect here. Only post a thread if the site you want people to review is hosted with x10Hosting (does not matter if it is Free Hosting, Premium, or...

PHP 5.2 is not available on Free Hosting, and never will be. You should try fixing your site instead of reverting PHP.

Yes, if you were to remove your extra subdomain (the freereads one) I should be able to add the domain to your account.

Can you try resetting your password and see if that fixes it?

This used to be possible but no longer is because we needed to add the "root" domains (x10.mx, x10.bz, etc.) to system accounts as cPanel would otherwise occasionally allow people to hijack them. A side effect of this is that you can't park subdomains of it without administrator intervention. I...

The prime and illuminated packages are being revamped at this time, so you won't be able to get them quite yet. Once they become available again, you can log into SSO, click "Get Support" in the top bar, and from there you will be able to find out more information about the offerings as well as...

Don't hijack support threads that don't belong to you. Since the original user's issue is now resolved, this thread is being closed.

I can't answer for anything else, but: 1) The SSL certificate will only secure a single domain/subdomain (if you have it secure the domain itself, it'll work for both that and the www subdomain, e.g. example.com and www.example.com, but NOT subdomain.example.com) 2) cPanel requires that you have...