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  1. Bryon

    Can't Add New Domain

    Hi everyone, please try again. We made some changes to our DNS infrastructure at the end of May to increase security, reliability, and performance. cPanel isn't liking those changes, but we have we have a fix in place now across all systems. If you see the error here return (or any others!)...
  2. Bryon

    Interesting way of hosting for FREE

    Unfortunately this is very common! The majority of free hosts in the industry do require some sort of financial commitment upfront - domains, privacy protection, etc - they aren't really free! x10Hosting never has and never will.
  3. Bryon

    Semantic UI or UIKIT

    While I haven't used either SemanticUI or UIKit, I was actually checking out SemanticUI last night to use in an upcoming project. (A small administrative panel of sorts.) I hadn't heard of UIKit until you mentioned it, and it looks pretty great and definitely a viable option for us both. If...
  4. Bryon

    Cannot park my domain

    Please try to add the domain again, I've made a change that should have resolved this problem.
  5. Bryon

    Extra MX record

    Hi David, I'm not able to find the extra MX on the DNS name servers in the zone or by querying: -- root@xo4 [~]# dig @ns1.x10hosting.com davidvuong.ca mx +short 0 aspmx.l.google.com. 1 alt2.aspmx.l.google.com. 1 alt1.aspmx.l.google.com. 3 alt4.aspmx.l.google.com. 3 alt3.aspmx.l.google.com. --...
  6. Bryon

    Payment processing bugged.

    I believe this is all set now! Thank you.
  7. Bryon

    Payment processing bugged.

    Hi, You should be able to access the x10Premium client area here: https://clients.x10premium.com Please open a ticket there and we'll be able to better assist you. I'm going to look into this further regardless, but with a ticket I'll be able to confirm when the problem is fully fixed for...
  8. Bryon

    A friend can't login to my x10hosting account.

    Please send us a message using the help messenger within the x10Hosting.com account area and let us know your friend's IP address.
  9. Bryon

    Need help in purchasing x10premium

    Hi Arshad, that is great to hear you got a prompt reply from Michael on our support team. Thank you for following up here to let us know. I'm going to also provide answers to your questions for any future readers of the thread. If anyone has any questions or would like any more detail on any...
  10. Bryon

    Abnormal Amount of Backend Fetch Failed

    Can you guys please log into the account area on our website (https://x10hosting.com/sso/login) and use the help messenger icon (question mark) at the bottom right to send us example pages that are showing the 503 errors?
  11. Bryon

    ERROR - at login to my account

    Yes, it's a change that we made. There was a mistake with the rule that triggered the welcome message via that new messenger. It has been fixed. Once it is triggered that message will persist though. You can ignore it. (Or read it and ignore it :) Yes, the link was wrong. It has been...
  12. Bryon

    Login

    Hi! This problem should be resolved. Reload the page if you see the "error" still. If that doesn't fix it, let me know, please.
  13. Bryon

    https://xo4.x10hosting*com:2083/login ...cpanel conn timeout

    Hi, how are you accessing our service? Are you using a VPN, home Internet connection, or something else?
  14. Bryon

    The brain pain is real

    Nice job! The feeling you have after completing or accomplishing a project/task you've set your mind to is great!!
  15. Bryon

    Can't get past Email Confirmation

    Hi Chrismoo, the problem has been resolved and I've also replied to your email to let you know. Thank you for bringing the problem to our attention. Let us know if there's anything further that I may help you with.
  16. Bryon

    Can't get past Email Confirmation

    Hi Chrismoo, can you please forward your confirmation email to support@x10hosting.com with a subject such as "Attention: Bryon"?
  17. Bryon

    Sorry - another problem

    Hi, You're receiving a blank page from your PHP script due to a fatal PHP error. I've enabled PHP's display_errors for your account and the page is reporting: -- Parse error: syntax error, unexpected '$auth' (T_VARIABLE) in /home/dunblane/public_html/MRBS/config.inc.php on line 213 --...
  18. Bryon

    why is the x10hosting Prime upgrade price showing wrong? [EDITED]

    The thread you've created had the original title asserting that the Prime upgrade is a scam due to the small typographical error. In this quote you've also implied that again. As this issue has been resolved I am closing this thread.
  19. Bryon

    Upgrading to Prime

    Hi everyone, sorry for this slipping through the cracks. The correct 1-year cost of the Prime is $4.95 as mrfreeze has confirmed. The error in the text on the confirmation prompt has been corrected as of this morning.
  20. Bryon

    why is the x10hosting Prime upgrade price showing wrong? [EDITED]

    Bdistler, Thank you for bringing this to our attention. The problem obviously slipped through the cracks, but it has been corrected. This was a typographical error in the language of one (subtext) portion of the upgrade process from a mistake by our web designer. We were not purposefully...
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