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Perfect, thank you for the information :)

Hello, I had an issue connecting to DirectAdmin to change my log in on September 17 (thread https://community.x10hosting.com/community/threads/no-e-mail-to-reset-account-control-panel-password-received.208883/) that was resolved, but now the content of the website seems to no longer be available...

Thank you!

Done

Hello, I completed the online password reset (https://x10hosting.com/reset) to access my Account Control Panel account, both yesterday and today, and have not received the promised email. I know that yesterday, the x10hosting kept timing out, but this seems to not be the case today... I have...

Hello (again)! I had an issue before wherein I couldn't access my cPanel - Anna was kind enough to fix it (https://x10hosting.com/community/threads/reactivating-inactive-account.207517/), but it's acting up again - The site loads, I can upload/modify the site through FTP, but I can't log in to...

Your comment about the not relying on log ins is very true - but at least in that email I was told where to log in - I did log in to cPanel in February, but it all seemed to be pointing to the old account - my partner had the same problem with his account. Thank you for contacting the admin for...

Hello! I have been unable to access the cPanel/DirectAdmin to log in since the migration - While I understand that the system changeover happened and I've been considered inactive because of it, I was unaware when I was to start logging in to the new panel so as to avoid just this problem...