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  1. W

    Computer crashed and need publishing info

    I found the way to save my old site, I entered the settings to publish with my updates and it said it published, but only my old site shows. I did get this message so is it now in a new location that I can't find? I've spent so many days and hours on this. Any help will be appreciated!
  2. W

    Computer crashed and need publishing info

    I found the file that I'm supposed to back up on my old page (I have already copied and saved everything and recreated it on my software) but don't see how to save those files. I'm just give a choice to copy or move, but can't download them to my computer. (a friend also went and copied my...
  3. W

    Computer crashed and need publishing info

    I'm using cute site builder. It's very old software but it works and I don't know how to do it any other way.
  4. W

    Computer crashed and need publishing info

    I will try to find tha. I've searched and searched
  5. W

    Computer crashed and need publishing info

    I found my user name and changed my password and still can't publish. Says no such domain? Any idea how I can find the information I need for the above that my software requires? I've spent hours recreating this whole thing and now can't publish it. I was able to do it last year, but my...
  6. W

    Computer crashed and need publishing info

    I also don't know how to find the user name if it's not my email.
  7. W

    Computer crashed and need publishing info

    How do I find the control panel password? Whenever I log in to the site I use my email and a password. This is what I need to enter for my software. Not sure if it's right. So far I'm not able to publish. I'm so sorry to be so dense! Thanks so much for the help!
  8. W

    Computer crashed and need publishing info

    Is my ftp user name and password the same one I use to log into my site? So far I haven't been able to publish my recovered site. I don't know the ftp directory
  9. W

    Computer crashed and need publishing info

    Yes I can log in. But I only know how to update using my software. I need to know if I need to know my ftp directory. Thank you for your help!
  10. W

    Computer crashed and need publishing info

    My computer died and I lost the settings I need to publish my page again. I've spent many hours recreating it. Do I need an FTP directory? I have my web page, FTP site, FTP host and for my user name and password I use my sign in email and password to the site. Any help would be greatly...
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