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  1. Livewire

    Script installation not working

    I blame it on the Warning, I saw that and assumed it was an error generated because of a function change :) He's definitely gunna be better off with a different forum though; with it being 14 years old and no current support provided, it's pretty much guaranteed to be hackable/exploitable and...
  2. Livewire

    Install SSL Certificate

    Some users have had success using CloudFlare for SSL, but otherwise there's been no change on the server itself as far as supporting SSL goes without needing CloudFlare to do it.
  3. Livewire

    Script installation not working

    Just a quick FYI on this, Invision Power Board frowns on users redistributing the core installers without their express written permission. I have erased your download link for IPB2.0.0 as a result; next time we would be forced to take stronger measures. I'm unfamiliar with installing IPB...
  4. Livewire

    SSH Access Request.

    Officially, SSL isn't supported on free hosting; I'm aware of some "tricks" involving CloudFlare to enable it, but I've not personally used them or have tried them to know how to properly set it up or maintain it.
  5. Livewire

    SSH Access Request.

    Generally speaking, not all free hosting members are as interested in abiding by the Terms of Service. There's dozens every week who create accounts and are suspended only minutes later for breaching those Terms, usually by uploading phishing pages, brute-force password crackers, and malware...
  6. Livewire

    How to reduce response headers

    You need to be in cPanel X3 rather than x10Basic for the theme; hit "Switch Theme" in the top right if the change I made to your account doesn't switch the theme. You'll know if it worked because everything'll look completely different :)
  7. Livewire

    Account Suspended, cannot access Appeals page

    Unfortunately, we're going to be at a bit of a stuck spot - as senior staff advised in a premium ticket you had with us, cPanel requires a static IP for security reasons. This isn't something we can disable, which will cause problems as if we try to lift the suspension, you would still find...
  8. Livewire

    I Need A VPS please help me

    Our VPS options are listed at x10vps.com; we don't currently make "custom" packages, nor are we able to provide these for free, so we would recommend checking there to see what options area available. If there are questions, use the Contact Form on that site to reach the staff who operate the...
  9. Livewire

    SSH Access Request.

    Full SSH can only ever be allowed on a VPS due to the potential for abuse; on Premium it would be somewhat restricted to prevent one user's account from being able to modify or access content on another user's account for privacy/security reasons. On Free hosting however, SSH is far too great...
  10. Livewire

    Background Mining.

    I've checked into this, and pretty much without fail it would go against our Acceptable Use Policy as the background miners don't often make it clear that they are mining; this would be considered malware and would be grounds for immediate and permanent suspension. Even in the cases where it...
  11. Livewire

    Disk Space Request

    I've checked into this further; the primary reason the original request wasn't processing was due to the site either not loading or not visibly having used most of its storage space. During my investigation however, it was identified that a nulled theme was in use on your WordPress install -...
  12. Livewire

    Probably asking for it but...

    I guess it's time to close this down then; I am concerned you've indicated the staff are toxic however, when no staff members were involved in this topic until this moment. If you have a legitimate concern regarding our staff I'd recommend sending in an email via the contact form on the...
  13. Livewire

    Minecraft Server Modpack Files

    Per our Terms of Service, any file larger than 10mb would be erased; if the file is indeed larger (which is easily possible with Minecraft modpacks), the files would need to be hosted elsewhere and linked from the site, as there is not currently a way to "exempt" a specific account or specific...
  14. Livewire

    Host provider

    And we're also not allowed to discuss other hosting services; we would recommend either checking back in the future or researching other providers online if you're in an area we currently cannot provide service to (or if, as it is in this case, our servers are not in the region you desire).
  15. Livewire

    kitchenx.x10.mx

    I'm showing this account had been suspended for inactivity and was terminated after the suspension went unresolved; from the login logs I am seeing a login in late May, but the login before it was over 30 days prior. The logs also show it was displaying an error about the account being...
  16. Livewire

    Sub-domains already exist?

    Based on your original post, Lyle's reply was accurate; now that you've posted the error message (which describes a different issue than meeting account limits altogether), I was able to resolve this most of the way. To fix this, I switched to the cPanel X3 theme, used the Advanced DNS Editor...
  17. Livewire

    Two Doubts

    Both of those would be fine, but be careful which chat system you install to WordPress - many WP addons/plugins are poorly coded, which can result in the account being compromised or temporarily disabled due to high resource usage. Make sure to do your research on the plugin before using it...
  18. Livewire

    Access Backup

    From what I'm able to tell, those logins were directly into cPanel, which doesn't reset the inactivity timer at all. As we've unfortunately stated before, we have no way to recover the files that were present on the account - they've been erased as part of the termination. As for not receiving...
  19. Livewire

    Access Backup

    The last login I'm seeing that was via the x10hosting.com/sso/login address (the only one that count towards inactivity) was on April 7th; that would unfortunately line up with account termination, as it would've been suspended on or around May 7th, and terminated 21 days later at the end of May...
  20. Livewire

    Suspensions appeal

    To help further with this, I have reviewed the suspension but we will not be able to lift it. The account was set up to traffic APK files, and among the handful already present are at least two that are copyrighted and not authorized to be redistributed through unofficial websites. Along with...
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