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  1. Livewire

    I open my website from my cpanel and it says that the domain does not exist!

    That one does, as does the one currently linked to your simpleg3 forum account (although that one tells me it's suspended); some time ago I did reconfigure my routers to not use my ISP's DNS servers though, and had set them up to use OpenDNS, which I've noticed tends to see our IP address...
  2. Livewire

    I open my website from my cpanel and it says that the domain does not exist!

    This can happen due to DNS caching; if you had tried to view the domain before it was registered, your DNS provider (usually your ISP) may have saved the DNS result for that page, which points to our placeholder "Does Not Exist" server. Your local PC may have also done this; you can often fix...
  3. Livewire

    There is a problem with your request

    I've looked into this and can confirm you've already spoken with a member of our senior staff team by email, who confirmed we cannot lift the suspension on the account due to the severity of the links identified to other accounts that had abused the service in the past. We are not able to...
  4. Livewire

    my x10 email hacked, evidently

    Closing this as that's not related to the original topic; it's not in good form to hijack someone else's thread.
  5. Livewire

    my x10 email hacked, evidently

    Are you sure the emails are actually being sent from your service? It's not exactly hard to "spoof" the origin of an email by setting a false From flag, which looks to be what happened when I'm reading some of the bogus emails you're referring to. In particular, one email has this...
  6. Livewire

    No one answer tickets from PREMIUM users?

    The premium ticket has been answered as of a few hours ago; it was escalated internally due to a migration error which needed senior staff to intervene. Long story short, free-hosting migration option was selected, but there was no free hosting account to migrate - the account needed to be...
  7. Livewire

    Almost out of disk space

    Cleaned up some off-topic posts in the thread and bumped the account to unmetered disk; the change should be updated in a few moments in your cPanel.
  8. Livewire

    Internal Server Error / 500

    Your .htaccess is misconfigured; I'm not an expert on .htaccess's in particular so I'm not sure which line is incorrect/causing problems, but if you rename the .htaccess file to .htaccess.bak, the WordPress install loads immediately. I would recommend reinstalling the .htaccess file that comes...
  9. Livewire

    Website suddenly blank?

    I took a look at the account and sadly do not have good news. Your WordPress install is effectively destroyed due to compromise; a standard index.php file for WordPress is about 418 bytes. Yours has nearly 8,000 bytes of extra data at the top, with a modified date of 6/4/17. Worse, the code...
  10. Livewire

    Account myidalparis.com suspended

    Just to note, the hosting account attached to this username is not suspended; the correct domain name should be "myidealparis.com" (note the added "e" that was missing before, causing DNS failures all over the place). As this account isn't the one hosting the "myidealparis.com" domain we...
  11. Livewire

    Question Regarding Premium Plan

    Closing; while I don't like doing this to a Premium customer, there is nothing anyone on this forum can do since this is for Free Hosting members - you need to wait on your Premium ticket that you've already sent in.
  12. Livewire

    Request for unmetered disk space.

    And there's the outburst that pretty much everyone familiar with this user's extensive history was expecting. Locking topic.
  13. Livewire

    Buttons?

    They're likely using Anchors of some form, although how it was integrated with their website isn't something I'm familiar with. I do need to advise you not to post links to forums/websites that make trafficking illegal material their main objective however. That website has been removed from...
  14. Livewire

    File Manager

    Just to add to this, the File Manager is programmed by cPanel, not us; you're more than welcome to forward the suggestions to them, but given how widely used cPanel is and that it has operated this way for several years, it would be up to them if they wish to change it or leave it as-is.
  15. Livewire

    local MySQL server name

    Looks like you may have missed a step during database creation; if you try it now it should work fine. You had created the database and the user, but did not assign the user to the database via the "Add user to database" function at the bottom of the MySQL Databases page in cPanel...
  16. Livewire

    Problem parking my domain.

    Pretty sure this has gone far enough off topic now.
  17. Livewire

    Website is not Working

    Your MySQL username is not "root" which is why you are experiencing problems. You need to first create a MySQL Database and User via your control panel, and then update your software to use the username/password you created for that MySQL User. As long as you're attempting to login as root...
  18. Livewire

    URGENT HELP - SUSPENDED/BANNED

    You already have a dispute pending that I am currently investigating; please bear in mind that free hosting disputes are answered within 24 hours (usually shorter) but we do still need time to review disputes that have been sent in.
  19. Livewire

    Forgot my email

    He doesn't have one cause it's a very obvious nulled install from a well-known release group. He's also had this problem in the past. Closing ticket; if you don't want to buy licenses for your software, expect suspensions frequently.
  20. Livewire

    Disk Space Request Upgrade

    Closing as the OP's account was suspended for violations of our Terms of Service.
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