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Can you please head over to whatismyip.com and reply back with your IP address so that I may check our firewalls?

Has he checked his spam box? Regardless, I have force-confirmed the email address so he should be able to log into the portal and finish the setup of his account.

We won't change that setting on any server, allowing remote includes is a gigantic security hole and you should not be making use of them.

You need to change the nameservers to ns1.x10hosting.com and ns2.x10hosting.com (e.g. NS records), not add A records.

When purchasing Premium, you will have the option to transfer your current Free Hosting account over to the Premium server -- this will keep all of your site's files and databases.

Request Denied. Per our Terms of Service, personal photo/video galleries are limited to 1 GB disk space total.

Please make sure you are using the correct database name, I see your database is called "sfcpfcmw_league", not "sfcpfcmw_liga"

Request denied. Per our Terms of Service, personal photo/video galleries are limited to 1 GB disk space total. You could free up over half of your space by removing that DOWNLOAD_ALL.zip file you have.

Request denied for the following reasons: 1. You did not open the request from the forum account associated with the hosting account you linked to. The correct forum username for you is "eastleig" (without the h) 2. Your site does not load, and as such we cannot check it. Please fix the...

You can delete databases by going to the MySQL Databases icon in your cPanel. I see your account is using 2 databases and both are listed under that icon along with "delete" links.

You can use a plugin to back up your website, just make sure to set it to back up at a sane rate and subsequently download the backups it makes to your local PC. If you are running out of disk space, delete old backups to make more room -- you will not be eligible for an upgrade to unmetered...

A blank white page indicates a PHP error. Unfortunately, it appears wordpress is suppressing the error from appearing in the logs, so I recommend you get in touch with them in order to fully diagnose the issue and get it resolved. A good first step would be to disable any custom themes you are...

We have changed our requirements such that you need to set the NS (Nameserver) records to x10's nameservers for any addon/parked domains instead of just an A record.

Re: account has been suspended by x10Hosting's administration due to inactivity = WRO Your files had the incorrect permissions set on them somehow, please try accessing them now.

Hello, The cPanel File Manager works for me, please try using a different browser or upgrading Internet Explorer. From that screenshot it looks like you are using Internet Explorer 7, and it is likely that IE7 is no longer compatible with cPanel.

Your site loads reasonably fast for me, considering the amount of images and such on the front page (it felt like around 2 seconds, possibly a bit less). As Sharky said, if you are outside of the US, your load times will be higher since the servers are located in the US.

What hostname are you typing in? You should be attempting to connect to "localhost" Additionally, you can make use of the MySQL Wizard in your cPanel to create a database and a database user explicitly for that database. We recommend using a separate database user for each web application you...

You could use a Dynamic DNS service (such as dyndns that Sharky previously linked) to associate a domain name with whatever your IP is currently set to; x10Hosting does not offer such services so you will need to look elsewhere (as this is outside of the realm of hosting)

I cannot see the IP you posted from being blocked in our firewall. If you posted to the forums from a different computer, please let us know which IP you are unable to connect from.

When you log into cPanel, it should show "illuminated.x10hosting.com" in your URL bar, or the server name in the stats panel to the left should be "illuminated." ASP.NET support is provided via mono, which means you are limited to .NET framework 2.0 last I checked. I do not know the exact steps...