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It seems Illuminated is having some issues with email. I have notified administration and the issue should be hopefully be resolved soon.

I have deleted all the files in your Trash.

You can use either FTP or the cPanel File Manager to modify your files. See this wiki article for more information. If you are talking about content within your website, you will need to do that via whatever software you are using -- we do not provide any official support for third party...

Yes, please see this wiki article for more details and instructions.

Hello, Please open a suspension appeal ticket and the circumstances behind your suspension will be explained there. If our staff determines that the suspension is permanent, you will be unable to regain access to your account.

Please PM me with what you would like your username changed to.

I would do the ignore based on user id rather than executable path. I don't remember the syntax offhand however, but that would let you (assuming php-fpm is like cgi where it executes as the user who owns the script) ignore system processes while still catching user processes. My other...

Please keep in mind that the cPanel (where you manage your website) and the Account Portal (where you manage your account) are two entirely different things. Only logins to the portal (https://x10hosting.com/portal) count. The email reminders only get sent if you are actually considered...

You need 5 posts in order to use Private Messages, which is why the OP is unable to see it. As for the actual issue at hand, your IP was indeed blocked by our firewall for failed SSH logins. We do not offer SSH on any of our free hosting services, so do not attempt to login via SSH in the...

Hello, At this time, there is no way to register for an account when your country is blocked. You can keep checking back every few weeks to see if we changed the country restrictions.

Hello, Removing a domain from your addon/parked domains list will remove the corresponding entry from httpd.conf.

Thanks, it appears our email server might be having some issues. I've notified administration and this will hopefully be resolved soon, however there may be a delay due to a recent hardware issue with x10Premium that has been taking up the majority of their attention.

* Skizzerz, with a z at the end. :tongue: There's been a lot going on with both Free and life in general for both me and many of the other people essellar listed above, and no response times are guaranteed for free hosting support. Our hope is that most questions can simply be answered by...

Moved to a (more) appropriate forum.

Hello, It appears that your appeal was answered. You may view the answer by logging into the Account Portal and going to support. This particular suspension was triggered due to your behavior on our IRC server earlier today, which is why you are unable to join there now. All appeal...

I see an "Index of /" page when viewing your site. Make sure you upload your site's files to your public_html directory.

Yes, please choose a new subdomain of either x10.mx, x10.bz, or elementfx.com and reply back with your choice.

I have added your domain change to the system queue, it should take effect shortly. After it takes effect, it may take a few hours for the DNS entries to propagate through the internet, and during that meantime your site may be inaccessible. You will also need to update any webapps on your site...

In the meantime, if you'd like to switch off the .com domain, please let me know what you would like it switched to, we offer subdomains for x10.mx, x10.bz, and elementfx.com currently.

Re: Access denied for user 'esakix10_root'@'localhost' to database ' esakix10_fb_twit Go into MySQL Databases in cPanel and make sure that the database user is added to the database you specified with "All Privileges"