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As far as I can tell, all of your recent emails sent from your webmaster@yourdomain address were successfully sent out of our system. Please check the respective spam boxes on the receipient addresses to ensure that they didn't end up there.

You are able to edit every file on your account. If you find you are incapable of correcting this issue yourself, ask on the SMF forums for assistance or use a different forum package.

ImageMagick is not available on Free Hosting, however the GD functions are supported.

The limit should have been 1 GB instead of 512 MB anyway, so I have corrected this. Open a new request once you fulfill all of the conditions once more.

You should be able to select the boards subdomain when parking as the domain to park on top of.

You can reset the wordpress admin password via phpMyAdmin, see http://codex.wordpress.org/Resetting_Your_Password#Through_phpMyAdmin for a guide. Please note that you following these steps is on your own, and we cannot provide any official support in case the steps do not work or mess up your...

Your site does not get moved to another server if you purchase prime. Benefits can be seen at http://x10hosting.com/wiki/Plan_comparison

Your issue should be fixed. Please follow the normal procedure to resync your account (that is, log fully out of the portal and log back in)

Moved to free hosting, doesn't belong in feedback. Will also take a look at it.

Handled via IRC, request was granted.

We do not allow the use of external SMTP services on free hosting, as this bypasses our email scanners and thus increases the likelihood of x10Hosting's domain/IPs getting blocked for sending spam, which affects tens of thousands of legitimate users.

I have added the DNS records into our nameservers, so you should be able to switch them over at your registrar now.

Usually the cause is not keeping your software up-to-date or not using strong passwords for your administrator accounts. More information should be given in the response to your appeal.

FYI, Make sure to enter your license key when installing. We can and do check IPB installs for pirated versions, and installations where the key is not entered will likely be suspended until you can prove you own a valid license.

If you have to ask, the answer is "no"

localhost is the most specific thing to use. Using anything else will probably not work. Technical reason for those wondering: If you attempt to connect to MySQL using an IP address, it will use the network TCP/IP stack to communicate, whereas if you specify exactly "localhost" it will use a...

I have upgraded your account, please continue to follow our Terms of Service even with the increased space -- in particular note the 1 GB limit on personal photo/video galleries.

The community support link just takes you to a "New Thread" page for the Free Hosting forums. If the link doesn't work for you, just post your request in the forums here like you just did. For unmetered space, your account must: 1) Be one week old 2) Be hosting a valid website following our...

We cannot delete portal/forum accounts due to technical reasons.

We're aware of the intermediate loading time issues on level, but they have been thus far difficult to narrow down to a cause.