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x10 shared hosting (that means Free, Prime, Illuminated, and Premium) do not have any of the shared caching methods available (APC, memcached, etc.) due to the security risks and resource usage these caches would take. You are therefore limited to caching either in files or in your database. For...

PDO is indeed enabled on vox.

*Moved to Free Hosting*

Decent guide, although you should NOT be running minecraft as root. If someone finds a vulnerability (bukkit plugin or whatnot) that allows for command execution, you just left your entire system wide-open. You should make a dedicated unprivileged user for running the server and su to that user...

He is on Illuminated, which has 4. See also our Plan comparison page.

I have unsuspended your account. Can you please tell us which browser you were using (name and version with operating system, such as Firefox 14 on Ubuntu 12.04 or Internet Explorer 8 on Windows Vista) that you were having issues in the portal with?

It was related to a PHP upgrade on the Illuminated server. menuques, in the future, you'll get faster support if you open a support ticket via your account portal. @spacepir: You can host more than one website on a single hosting account, due to addon domains.

We cannot open ports for individual users, and opening additional ports for everyone opens the servers up for more abuse, in addition to the time and administrative headache it would take to go through potentially hundreds of these requests and keep track of which ones were accepted. Many things...

No, there is no way to change it. The session timeout is the default PHP value (which means PHP sessions expire when the user closes their browser). If you use PHP's session mechanism (which I personally do not recommend, as it has numerous downsides, such as the inability to load multiple pages...

You cannot connect to a MySQL database on your hosting account from anywhere except your hosting account -- remote MySQL is disabled on free hosting.

There is nothing else that is constructive that can be said here, so I'm closing this thread. Don't blame the service provider for following its own Terms of Service (that you agreed to upon signup, I might add). I confirmed with administration that your account was indeed originally suspended...

There is nobody to blame here but yourself; if you are having an issue with a suspension, contact us IMMEDIATELY instead of waiting. Allow me to quote the relevant bits of our Terms of Service: At this time, there is nothing we can do to recover your account, as all data has been removed from...

Your account was terminated on the 26th after having been suspended for 14 days, per our Terms of Service. I do not know the reason for the suspension, but I assume it was due to inactivity (that is, failing to log into the account portal -- NOT the forums or cpanel -- at least once every month).

I found backups of your blog database as well as the database 'tooshort_desktoppers' -- I restored your blog database but was unsure if you wanted this other one restored as well.

A database on your VPS or a database on your free hosting account? If on your VPS, it is whatever your domain name/IP is that you use to connect to it. If it is on free hosting, we do not allow remote MySQL connections on free hosting.

Please try again; I fixed an issue on our backend that was preventing the above three steps from syncing your cpanel password with your portal password upon logging into the portal. EDIT: Went ahead and fixed your 403 as well -- seems your files were not owned by your account (so something you...

I'd like to apologize for the super-long time it's been taking for you (and others) to get domains changed. I was speaking with some other people a few weeks back about adding a feature to the account portal to allow people on non-x10 main domains to change back; unfortunately other more...

Thank you for the feedback, can you please say which site you have tried the contact us link on that did not work, so that we can get this issue resolved? In the meantime, you could ask your questions on our live IRC chat (http://irc.x10hosting.com).

I have restored your site, you should really consider upgrading your forum though -- phpBB 2 is outdated and no longer receiving updates for security. EDIT: To regain access to your cpanel, 1. Log out and back into your account portal at https://x10hosting.com/portal (make sure you log out and...

That has nothing to do with DNS or browser caching, that is due to something on your end blocking the outbound connection on port 2083. If you are behind a corporate firewall, that is likely the reason and you should try accessing cpanel from outside of work. If you are at home, check your...