Search results

You should be able to submit a suspension appeal now -- once you do the person answering that will give you ample time to clear out some of the space on your account before checking again (usually 24-48 hours)

yes, we fixed the issue with the support tickets around 5 hours ago

Can you please post or Private Message me the paypal transaction ID of your illuminated purchase? I cannot assist you until I have this information.

What is the email address you used for the purchase and the transaction ID? Chances are you are logging in from the wrong account.

We are aware of the issues with the account portal's support area and are working to resolve them. Until this has been fixed, you will be unable to file your appeal or access your account.

You have numerous things wrong with the cron job: Use /usr/local/bin/php instead (or just php). Do not specify -p or -c (-p doesn't even exist, and we disallow -c so that you cannot get around our php.ini settings) Setting the envelope sender via -f in sendmail should work, as I do that myself...

Connect to port 21 in passive mode, making sure that use encryption is off. If you try to use encryption, try using explicit ssl/tls and use whatever port that changes it to by default.

List updated 8 August 2012

Open a suspension appeal in your Account Portal.

There aren't any. There is a promo code for x10VPS, however, which is available on the x10VPS website (20% off first three months)

If your account has been suspended you'll need to access our account control panel, available here: https://x10hosting.com/login Sign into the portal to view your suspension reason. Some suspensions may be removed automatically, such as those due to account inactivity. For all other...

See Sharky's post above, we've been telling people that all along :) Glad to know it worked for you.

Your password cannot contain your username, so you might be running into issues there (the portal allows it, but cpanel rejects it). If your password contains your username, you'll need to change it before being able to access cpanel.

Yeah, I've never particularly liked vodka to begin with, although I've tried a couple. I don't remember if I tried starka or not, but I do recall not liking one that began with an "s" more than I didn't like the rest. Of course, I'm more of a mixed drink person myself anyway (daiquiris ftw)...

Note that owning a key but uploading a "nulled" version is STILL illegal, even if you own the key. You need to upload the version of IPB that you downloaded from Invision Power Service's website, and make sure that you enter your license key in the install step.

Go to the Advanced DNS Manager in cPanel, select your domain from the drop-down. You should get an error about the zone file not being found or retrieved. This is expected, if you did not get an error, you did not select the right domain in the drop-down. Once you see that error, click the link...

just use localhost e.g. mysql_connect( "localhost", ...

Try the following: 1. Log out and back into your account portal (this step is important, so do not skip it) 2. click the blue access cpanel button Reply here if it worked or not (and if it didn't, what error(s) you continue to receive)

I see a total of 2 tickets on your account, one opened 27 July 2012 and one opened 28 July 2012. The one opened on the 27th seems to have been closed by yourself (the log says it was closed by system, which means you either closed it yourself in the portal, or it was caused by a bug in the...

Hello, The following announcement applies to users of our Free Hosting and Prime services. Many users of our Free Hosting service have been wondering why they are getting "Authentication failed" messages when attempting to send mail via an external SMTP service such as gmail. We have...