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  1. whitepho

    Resolved Delete domain.

    Thx, domain deleted! Best Regards.
  2. whitepho

    Resolved Delete domain.

    I request to remove the following domain from my hosting account: comitato15ottobre.tk Best Regards.
  3. whitepho

    Error Domain whitephoenix.tk

    Problem solved after two weeks. It seems it was my ISP (Internet Service Provider) to block .tk domains...
  4. whitepho

    Error Domain whitephoenix.tk

    I have got this domain (whitephoenix.tk) from https://www.freenom.com/, but now i'm not even able to connect to their website "500 Internal Server Error".
  5. whitepho

    Error Domain whitephoenix.tk

    I have tried many browsers (Microsoft Edge, Firefox, Chrome, Safari) but i can't connect with any device (PC or smartphone) to: www.whitephoenix.tk. Do you think it could be a problem of my ISP?
  6. whitepho

    Error Domain whitephoenix.tk

    From yesterday i receive this error message when i try to reach my website www.whitephoenix.tk: "DNS_PROBE_FINISHED_NXDOMAIN" (The Debug Console on Edge says "crbug/1173575, non-JS module files deprecated"). I have checked my DNS records and they point to 198.91.81.12 (server...
  7. whitepho

    Amazon Simple Email Service (SES) - SMTP Error.

    I'm still getting the error: "2: fsockopen(): unable to connect to ssl://email-smtp.eu-central-1.amazonaws.com:465 (Connection timed out)".
  8. whitepho

    Amazon Simple Email Service (SES) - SMTP Error.

    Everytime i try to use Amazon Simple Email Service with SMTP credentials, i get the error "unable to connect to ssl://email-smtp.eu-central-1.amazonaws.com:465 (Connection timed out)". Do you block SMTP connections outside your web servers? My domain is whitephoenix.tk.
  9. whitepho

    E-mail client setup - Error with SSL configuration

    Nevermind, i have found the solution by myself: i had to issue a new SSL Certificate for the domain whitephoenix.tk and include the following subdomains: mail.whitephoenix.tk; smtp.whitephoenix.tk; pop.whitephoenix.tk.
  10. whitepho

    E-mail client setup - Error with SSL configuration

    I'm unable to complete the configuration for any e-mail client using SSL authentication for the domain whitephoenix.tk. I'm able to use normally my e-mails with "Webmail: Roundcube".
  11. whitepho

    Resolved Increase Disk Space from 1GB to 2GB.

    Ok thank you for the info. I don't have saved or archived site backups, zipped files that are not being used by my website, and my e-mails only occupy 1,34MB.
  12. whitepho

    Resolved Increase Disk Space from 1GB to 2GB.

    Is there any chance to increase the diskspace for the user whitepho? Actually the disk space is 667MB. Best Regards.
  13. whitepho

    Resolved An error has occurred forwarding your sign in

    I'm getting this error messae when i try to login from: https://x10hosting.com/sso/login My websites are still up: http://whitephoenix.x10host.com/ https://www.whitephoenix.tk
  14. whitepho

    Restore disk space to level pre-migration

    Thank you, problem solved!
  15. whitepho

    Restore disk space to level pre-migration

    Before the migration I had 1GB space but since the migration it's now only 512MB. Could I possibly get the lost space back?
  16. whitepho

    Outlook client Settings.

    I have removed the ssl option from the client settings and now i'm able to send e-mails.Problem solved, thank you!
  17. whitepho

    Outlook client Settings.

    I would like to know if these settings for the outlook client are correct for the e-mail "admin@whitephoenix.tk", because at the moment i'm unable to send e-mails.
  18. whitepho

    Floating Bar not Displayed

    Never mind, problem seems solved now.
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