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Quick question... Is it still a requirement to log in once a month with a Starter account as it is with a Free account, or is that not required? That would be worth $12 a year to me :) Thanks, Martin

Can anyone from support confirm whether or not UTF-8 is supported over ftp, and why OPTS UTF8 ON would generate an error? Thanks, Martin

I can't seem to initiate ftp transfers from my Raspberry Pi since the migration. From my ftp logs i get: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ---------- 220-You are user number 7 of 50 allowed. 220-Local time is now 17:03. Server port: 21. 220-This is a private system - No...

Thank you, it's working now.

Status: Connecting to 198.91.81.12:21... Error: Connection timed out after 20 seconds of inactivity Error: Could not connect to server After further investigation it seems I can connect to the ftp server over a VPN, but not without. Maybe a DNS issue?

Having said that, I can't connect using either of the methods suggested above either.

At the login page for your web hosting account, rather than clicking 'Open cPanel' click 'Quick ftp' below it. This will reveal the ftp login details. Martin

Thanks. I reset the password for my MySQL user to the same one my script was using, but that had no effect. I removed and then re-added the user to the database, but that had no effect. Then I did as you suggested, and completely deleted and then recreated the user with the same password as...

Ok guys, still pulling my hair out over this one, and now I'm starting to talk to myself it seems. Not a good sign :) So, I created a new user for my database. Still didn't work. Then I created a new database. Still didn't work. Then I created a whole new free X10 account, created a database in...

Also, is it a coincidence that my instance of SQL server, as shown on the Status page of phpMyAdmin, has been running for 4 days 23 hours, which is almost exactly when I became unable to log into the server? Martin

Thanks for the suggestion. I have now tried switching from '127.0.0.1' to 'localhost', but it still won't authorise: "Debugging errno: 1045 Debugging error: Access denied for user 'xxx_xxx'@'localhost' (using password: YES)" Also, I believe that my php script is communicating with SQL server...

Thanks for the suggestions, but those are the settings I have been using successfully for the last 6 months. It stopped working without warning 5 days ago. Martin

Ok, I'm still not getting anywhere with this. I'm sure something must have changed at the X10 end (an SQL server restart?) as nothing has changed at my end and this has been working flawlessly for months up to now. Anyway, I have tried creating a new database with a new user to see if I can...

I have a had a MySQL database set up and working fine on X10 for 6 months. I access it using mysqli from a php script. 4 days ago it stopped working out of the blue. The error is 'unable to connect to MySQL. Access denied for user xxxxx' Nothing has changed my end. I have checked the username...