Search results

I looked up your user, I see 58 emails sent total, none of them were stopped by our systems. The latest one sent yesterday to the email you gave shows Google accepted it from our mail server. Did you check your spam folder?

This should be fixed, it looks like an update we did the other day regenerated the cPanel key that is in use... this is going to cause a gap of a few days in backups that you have access to (any that were made with the different key set).

Please give it another try, I've modified some security rules.

Can you PM me an email address that the email should have arrived at but didn't? We can review the logs to see what happened to it.

The last time I'm seeing you triggered a rule was April 30th, can you confirm if you've received an error since?

I'm reviewing the logs now. You submitted the same data and got the same error as before? Or is this a new submission\page that is triggering it?

We normally decide this on a case by case basis... we generally frown on image and file hosting because there are sites dedicated to that (imgur, youtube, etc) whereas we gear our hosting environment toward being fast for serving webpages, not storing files which means we pay a lot more in...

Got your test email. I've made some further adjustments which should resolve the issue for you.

That was it, we were able to reproduce it using the link you provided. It is blocking one of the JS files we use for our fraud identification, we'll come up with a fix.

Can you send an email to corey@x10hosting.com? I reviewed some of the emails and it looks like a domain that is included was coming back as listed at the spamhaus DBL... I think it was a .cu.cc domain you have but need another email or two to verify.

What operating system are you using? We're trying to reproduce as much as we can of your environment.

We're going to be rolling out vDNS in the coming weeks, I'm not sure if\how this will work when that happens. You should check back then, there will be an announcement once we're ready to put it live.

Thanks, We're trying to figure out how to reproduce the issue and looking at logs. Can you try in privacy mode \ incognito to rule out plugins and caching being an issue?

What part of the signup process are you receiving that on?

Can you try now? Dead-i grabbed the logs and sent them to me, I believe I've modified the rule that you were triggering.

Do you still need access to your files \ have you retrieved them from the backup system?

I'm not seeing any errors related to jquery in the console from your site, what are you seeing? Have you tried clearing your cache\temp files?

Are you receiving an error of some type?

It looks like a bunch of things are still using the subdomain to load files from... you should check for options in the wp-admin area and possibly the wp config file.

I removed and re-did the cPanel integration. I think this will restrict access to some of the newer backups that were made and it's doing a full block scan which will take almost a whole day. After this it should be good to go again on this server, I don't think this will fix the original...