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  1. Corey

    New Countries

    India will be added in the near future, we're going to try to add more countries each week but it depends on how things go. We're closely monitoring the abusive\fraud situation and will continue to make changes so we can allow more signups.
  2. Corey

    Disassociate Railgun?

    We can disassociate it if you'd like, however, because we are an optimized partner of CloudFlare and run our own Railgun instances we're able to choose who to offer it to whether they're on a free or paid plan with CF. Even though we haven't publicly announced the availability of Railgun (yet)...
  3. Corey

    New Countries

    Signups are now open to 7 additional countries, we will be adding more in the coming weeks. The 7 new countries are: Italy Switzerland Sweden Singapore Philippines Portugal Iceland I'm going to get a KB article up in the next day or so with more information on our country policy, I'll edit...
  4. Corey

    ToS - Question about Game Scripts

    That would be fine. That rule is targeting the people who run automated scripts to 'like' things on Facebook, follow people on twitter, or perform actions in 3rd party games like submitting actions.
  5. Corey

    Website constantly disabled again

    I've PM'd you some info.
  6. Corey

    Account Deleted

    I've found a backup of your account, please PM me.
  7. Corey

    Website constantly disabled again

    Looks like something is keeping PHP open on your account, I'm guessing one of your scripts is not closing connections properly. If I have time tonight I'll try to figure out what's causing it, if not I should have some time tomorrow.
  8. Corey

    Email not working

    I did some training using your emails with the spam filters. It was scoring them a bit too high even considering the heightened sensitivity we have set for them.
  9. Corey

    Account Deleted

    Looks like your previous account was terminated Feb 19th. We are in the middle of maintenance right now but I will take a look tomorrow for a backup of it. We most likely have one kicking around.
  10. Corey

    MIssing content

    I've restored the requested file, I'll leave it there for 24 hours or so. If that is not enough time for you to grab it please let me know.
  11. Corey

    Updates

    Thanks for upgrading, and the feedback. What is harder to read about it? Is the text too small? What issues are you having with Varnish? You should be able to disable caching via htaccess rules. Paper lantern may become an option shortly, we're upgrading cPanel on free hosting this evening...
  12. Corey

    10MB file size limit?

    We did a bunch of mock runs to see what files would be deleted at different file size levels such as 5MB, 10MB, 15MB, etc. We found that 10MB was a good compromise between removing bad files (backups, movies, tv shows, left over archives from installs, etc). There were some but a very, very...
  13. Corey

    Email not working

    Can you try sending now? I've made some modifications specific to your emails. I did find some test ones, unfortunately I can't do anything about those but if you send registration\confirmation\normal emails they should go through fine now.
  14. Corey

    files in subdirectories: can see them in file manager, cannot access them on Web

    What is the IP address that you're connecting from with the VPN?
  15. Corey

    Website constantly disabled again

    I would suggest removing the chat box again, the issue with the majority of chat scripts is that they constantly poll for updates which means an open PHP process per person. For a long period of time we had much of the resource monitoring systems turned off while we rewrote them and is probably...
  16. Corey

    New Forum Layout

    I agree about the profile posts on the right, I have no idea why\how they are there. When I get some time I'll see if I can switch them to new posts instead.
  17. Corey

    files in subdirectories: can see them in file manager, cannot access them on Web

    Thanks! The issue was mod security blocking it due to the /etc/ in the URL, I got to try out my new mod security exclusions which seems to have fixed it.
  18. Corey

    503 Service Unavailable

    What was your issue? We are working on improving documentation to help people better troubleshoot errors like this.
  19. Corey

    files in subdirectories: can see them in file manager, cannot access them on Web

    Can you give an example of a link that should work but is giving an error?
  20. Corey

    Email not working

    Our outbound email servers are much more strict on allowing email for free hosting due to the high levels of abuse. If you can let me know an email address you're sending to that is not receiving the email I can look it up and see why it didn't make it out and offer some suggestions on things...
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