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  1. Corey

    need help :/

    Nevermind, sometimes I forget I'm an administrator and can see that stuff. I checked your domain, the name servers are currently not using ours. Please update them to ns1.x10hosting.com \ ns2.x10hosting.com In the US we generally see propagation happen within a few hours now instead of the...
  2. Corey

    need help :/

    What's the domain?
  3. Corey

    PageSpeed Module

    I think they're depreciating mod pagespeed for the new HTTP 2 standard. The main issue with this is that it's not something we can have turned on by default because it makes some invasive changes for serving your content. So that means we'd need to come up with a solution to allow users to...
  4. Corey

    New Forum Layout

    Can you take a screen shot Jessica so I can see what you're seeing? I've moved it, expanded it, and squished it but I want to make sure there isn't an issue appearing for some people. The new forum was made to be more accessible which means it's hard for us to make it look awesome on every...
  5. Corey

    403 Error Code. Not allowed to access index.php on this server. (MyBB)

    What error did you get? I can't find anything in the error log for this.
  6. Corey

    Updates

    If you haven't yet read my news post from Sunday please do so here: https://x10hosting.com/community/threads/news.196269/ I wanted to make a quick mid-week update post with some more information on things that are changing. We launched a new status site, we're still working on automating the...
  7. Corey

    New Forum Layout

    Like things are more left aligned instead of where it was centered more before?
  8. Corey

    Hosting Account Space Upgrade

    You have over 400MB in what look to be backups located in your plugin folder at: all-in-one-wp-migration/storage
  9. Corey

    403 Error Code. Not allowed to access index.php on this server. (MyBB)

    Can you try your post now? I believe I've worked out a way to disable specific rules per account.
  10. Corey

    Filezilla directory listing to FTP Upload failing

    The cPanel sign-in issue should be resolved, there was an issue with a provider we use for IP vetting.
  11. Corey

    Can't Access CPanel

    What is the URL of the blank page you're seeing?
  12. Corey

    uninstall ZenCart Script

    I was able to track this down for you, it seems whatever password you're using has a space at the very end of it. Maybe your password manager is just filling this out for you? Can you try logging in FTP with a space at the end of your password?
  13. Corey

    403 Error Code. Not allowed to access index.php on this server. (MyBB)

    I looked up the rule hit... it's being tagged as spam, I believe it's mostly being caused by that paragraph about robot rape.
  14. Corey

    "Login session has expired" / "IP Address has changed"

    I looked at the logs, I can confirm your IP is indeed changing between two separate IP addresses, often times within the same minute. I'll PM you some of the log lines that contains the IP addresses in question.
  15. Corey

    Switzerland in the whitelist

    Our goal has always been to allow more countries back in, however, what we didn't want to happen was to allow it then have to go back to blacklisting. Even though we wanted to or maybe even mentioned that we were planning on it, we never got to the point where we were confident our systems...
  16. Corey

    Switzerland in the whitelist

    I mentioned in my news post yesterday that we are opening signups to more countries soon, so you're pretty much saying that I'm lying. Which is something I'd also have to disagree with. :)
  17. Corey

    uninstall ZenCart Script

    I've turned on some additional debug logging for your account, can you login to your control panel and let me know once you have?
  18. Corey

    Website Temporarily Disabled - excessive resource usage

    I've setup a new account on Xo6 and am running benchmarks against a newly installed blog, I'm going to find out where the high resource usage line exists at and make a post.
  19. Corey

    uninstall ZenCart Script

    The FTP log shows you failing to authenticate, you have the hostname and user name correct, the password wrong. Do you have any special characters in the password? A space at the beginning or end? It sounds like you're logging into cPanel OK with the password, and that same password should...
  20. Corey

    issue with search feature at new self help knowledge base

    Definitely annoying, I think we're going to change the timeout on the scrolling and only have it attempt to scroll once so if you move it back it won't do it again. Part of the problem it doesn't wait long enough for you to stop typing before it starts scrolling down thinking you finished.
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