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omg sorry. im so blind

yet again i am unable to access my cpanel. i beleive i am ip banned. even though i have not accessed the cpanel in several months

(sorry if it seems like im spamming. im discovering this as i go) currently, its letting me sign in on mobile. but not pc. i have never sign into x10host on pc, and i have cleared my cookie, auto fill, and cache. and still it says "invalid login information provided". again i can sign in on...

and for some reason. when i sent a password reset request today. it went into my "promotions".

ok nvm. i had it saved :p. so it let me sign in np.

well the thing is. i forgot my password. so i was going to send a password reset request. and then i dont get any email. not even in my spam. no password reset request are sending. worked fine on the fourm site here though

meh

I beleive my account was suspened, because like in the multible other post. i did not sign in during march. can you see if this is the case and if so. see if it is possible to unsuspend my account. as for the issue im having that lead me to this conclusion. i am unable to sign in or even send a...

nope i am on a home network and i am the only one that is logging into it

i did not say that the failed attempts block is ridiculous, i ment if me logging in through filezilla with the correct password causes a failed attempt then that is ridiculous. and the rest fair point and thanks for clarifying.

and if support is done through here, why is this on the contact page support@x10hosting.com. seems very misleading

failed login attempts? i was logged in when it got block.. how the f is it failed login attempts (note i was logged in via fille zilla) and if it was blocked because i was using file zilla that is ridiculous

(remove)

i am unable to access my site http://iceyfox.x10host.com/ or cpanel what so ever, i tried contacting support on email but i only have gotten a few responses and still is unresolved, that was yesterday, then i tried calling and a bot just said "all tech is busy right now, please leave a message"...

pissed