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Given that the same script with different parameters is working or not, I'd say it's not related to permissions. Instead, I'd say it is a problem with some cache server.

Yes, there is already a thread created on this issue: https://x10hosting.com/community/threads/403-forbidden.196570/

Ah ok, I had never seen that message before, so I thought it meant my account was misconfigured or something like that. Thanks for your message. Ok, one issue gone, now let's see if the 403s have a solution...

Not really normal. I am not a new user; I have been using x10hosting for a while, but now I can't log in in my Cpanel (which if unsolved will cause my account to be deactivated after 1 month without logging in).

Another weird thing is that this issue is affecting only some of the pages in my site, and only with certain parameters: http://www.nightearth.com/showitem.php?item=lightning_in_night_time_india works http://www.nightearth.com/showitem.php?item=solar_eclipse_from_dublin__ireland doesn't work...

Bump for awareness. X10 team, this issue is still present as of today, affecting myself and a number of users: https://x10hosting.com/community/threads/403-forbidden.196570/

Ok, will do.

There are already 2 topics for the issue: One that I created: https://x10hosting.com/community/threads/hey-user-241c6ec3.196593/ A topic that another user created: https://x10hosting.com/community/threads/403-forbidden.196570/

The same issue is happening on my site and some others (https://x10hosting.com/community/threads/403-forbidden.196570/). Edit: just noticed the different error code, sorry.

This issue is happening as well to some of the pages in my site. Plus (I don't know if related or not), I cannot login in Cpanel (I get the message "Hey User 241c6ec3! That's what we currently know you as - weird, huh?").

When I try to login in CPanel I get a message saying "Hey User 241c6ec3! That's what we currently know you as - weird, huh?". Also, at least one of my pages is showing an error 403 if invoked with no parameters or with certain parameters: http://www.nightearth.com/showitem.php - but the script...

As an additional note, I am using CloudFlare in front of the website hosted in x10hosting.

Hi, I have a mobile app which opens my website. That app is going to be featured in the coming weeks as App of the Day, so I am expecting between 50.000 and 100.000 visits in the website, just for that single day. There is no database access in the part of the website that will be accessed...

Hi, just so you know: I have just finished re-processing all the images (15 days, uff!), with tile sizes of 1024x1024 and, apart from having a very reasonable number of images, I think it still works reasonably fast (thanks to the amazing speed that recently x10hosting has got). Thanks for your...

Ok, thanks a lot.

Ok, so even paid hosting is not an option. I'll just start deleting the levels 8 and 9 of the maps, and once below the threshold I'll regenerate the maps with 1024x1024 tiles. That should leave it to under 30k (much bigger) images. Let's see if at that size the maps are usable at all...

I was unaware of the limitation on the number of files. I did request unmetered disk space a few weeks ago, because maps use a lot of space, and are stored in a lot of files in order to save bandwidth (as this way users only need to download the pieces of the maps that they need). In order to...

Actually, the issue seems not to be fully fixed, as today I am getting the error: Response: 553 Can't open that file: Disk quota exceeded Error: Critical file transfer error

Yay for the excellent support at x10hosting :)

Thanks a lot!