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  1. Bryon

    has account been deleted?

    If you requested a cancellation and you are no longer seeing your website loading it most likely means that your cancellation was processed. Signing in will not cancel a cancellation unless you explicitly follow the "remove cancellation" button.
  2. Bryon

    500 Internal Server Error

    Hi, I am seeing your website loading without any 500 errors. What specific pages are you seeing the errors occurring on?
  3. Bryon

    Server is almost always down on my website

    Hello, I am seeing your website loading fine for any pages I've tried to load (about 20 now). What type of errors do you receive?
  4. Bryon

    Difficulty logging into account

    We are performing some maintenance on the main site. It'll be back shortly.
  5. Bryon

    Account Creation Issues

    Hi guys, this issue was resolved earlier today.
  6. Bryon

    503 Service Unavailable error by Web Server

    Hi everyone. I believe we have the 503 errors fully resolved at this time. The 503 errors were being generated by two completely unrelated situations: The first set of 503 error occurrences were being caused by a system we have in place to limit memory consumption under any individual web...
  7. Bryon

    503 Service Unavailable

    Thank you for the updates everyone. We are still working to resolve the 503 errors affecting some websites. Semsemx1, we are working to resolve the problem. Resolving an intermittent problem on a busy web server that is only affecting a small subset of accounts it not trivial. Please only...
  8. Bryon

    503 Service Unavailable

    Something on your website's PHP code is causing it to encounter a segmentation fault (i.e., it dies unexpectedly). Whatever is causing it only executes every other page load. Unfortunately I haven't been able to find the cause yet. Do you have any non-standard changes or plugins made to your...
  9. Bryon

    503 Service Unavailable

    Please let me know what page is causing the error and the exact steps you are taking to cause it.
  10. Bryon

    Fatal Error override.php

    The issue related to override.php has been resolved.
  11. Bryon

    503 Service Unavailable

    We've made some changes to the servers that should stop the abrupt HTTP 503 error when the memory limit is hit Please let us know if you see the problem continue.
  12. Bryon

    503 error

    Hi Ssherman70, this issue looks to be caused by software on the system to prevent one user from overloading the system resources. It occurs when a PHP process exceeds the memory limit on an account (currently 2 GB). We've made some changes to the system to stop the abrupt HTTP 503 error...
  13. Bryon

    503 Service Unavailable

    A 503 error is presented when your PHP processes on your web hosting account attempt to utilize more than 2 GB of memory. What software are you using? What sort of actions are you attempting to perform when the 503 error appears?
  14. Bryon

    503 Error On The Dashboard in Word Press

    Hello, the 503 error is happening on your account due to your account attempting to utilize more than 2 GB of memory at one instant. Do you have any non-standard WordPress modifications made or plugins installed on your installation?
  15. Bryon

    503 service unavailable wordpress

    Hello, the 503 error is happening on your account due to your account attempting to utilize more than 2 GB of memory at one instant. Do you have any non-standard WordPress modifications made or plugins installed on your installation?
  16. Bryon

    Upgrade to illuminated impossible

    Hello hellmetx, can you send me a private message with the address that you are entering on the form? I am not certain why this is not working for your information.
  17. Bryon

    Upgrade to illuminated impossible

    Hello, the link below will redirect to it. https://x10hosting.com/sso/login/upgrade
  18. Bryon

    I cannot add domain

    Do you receive an error message? If so, please let us know what it is.
  19. Bryon

    Upgrade to illuminated impossible

    I've just released an update to the site that should resolve this issue the system was having with your address. Please let me know if you encounter any additional problems.
  20. Bryon

    Suspension Notification & appeal

    Hello, when you submitted the appeal did the website prompt you to sign back in? Did this happen multiple times?
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