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Hi guys, I believe this is due to an issue within the cPanel file manager javascript as LouieK has pointed out. We will work on getting this resolved as soon as possible.

Hello, what was the subject of the email that you received stating that your account was ready? I am not seeing your email address confirmed and due to that your signup would not have been processed yet. If you haven't received the confirmation email please follow the resend button and check...

I am looking into this issue.

Hello, I am not seeing an active subscription for the Prime service on your account. If this is a mistake please let me know.

Hi snowbz, can you please PM me the email address that received the inactivity notifications?

I am not seeing any issues with the system or errors reported for your account. Can you please try to sign in again and let me know the result?

Hello Startrad, If you definitely require additional databases our x10Premium premium hosting service offers an uncapped amount of databases to be created. More information on that service is available here: http://x10premium.com/hosting

Hello, I've made this change for you as requested.

The issue with the email confirmation link for your account has been resolved.

If you are seeing that error it means you are signed in. Note the "logout" option, which implies that you are logged in. We are looking into why your account is generating that error message.

Hello, what error is showing?

Can you please attach a screen shot of the issue/error that you are experiencing?

Hello, What do you mean that it stops and jams? Are you receiving any error message?

Hello, This issue has been resolved, logging out of cPanel will log you out of the main website as well.

Hello, You should be able to access our website's sign in page using the exact same cPanel login credentials as you would with cPanel. https://x10hosting.com/sso/login Is this where you're trying to sign in?

This has been resolved.

You should be able to access the both the website and cPanel directly using the exact same credentials. I've looked up the access logs from your account and they are showing that this is possible without any errors.

Hello oudtrax1, this is due to an issue with the Softaculous installation API (which changed in some manner since our our implementation around it). I have the issue already resolved within a development branch of the software. I plan on having this released and fixed by later today.

Hello Felix, I've responded to your other thread.

Hello Felix, I'm sorry that I had missed this message from you. Can you please let me know your contact email address on your account? If you do not feel comfortable posting it publicly you may send me a PM. This is the first I've heard of the 'blank page' issue.