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when I noticed 2 different PHP versions I aligned them and I thought this would have solved the issue, but it's not the case

yes, of course, but leafypiggy said the 2 servers are configured the same way. What I mean is that I would like to understand the root cause in the difference, because only in that way we can learn something and avoid issues in the future... Now, I hope the CSS issue won't be there in a Premium...

anyway we contacted the sales department, not the technical one.. hopefully someone will come back :confused:

Hi - no worries - we already decided to make the investment. Nevertheless - no one was able to explain why the 2 servers behave differently with the same website (same files - same DB). And working on IT, this is the kind of things I always need to get an answer, I don't like guess work :)

hope so as well ! *fingers crossed*

I did not reply to you... but here we are talking about merely 5 entry processes....

Hope someone from Premium will come back ASAP because we have already spent too much time on this.

Hi, thanks for your reply. I just implied it but not communicated.. we are a company, therefore we are working on this as a team and different individuals.. It means 1 account - 1 individual... I am sorry but I don't see the point because I don't think by doing this we are breaking the rule: 1...

we are a team trying to have a WORKING solution.. what are we supposed to do if things are not working? We also asked if the problem would disappear by subscribing to a paying service and received no answer... but, hey man, thanks very much for your help! much appreciated, classy!

so... no help at all here?

moved from xo6 to x04 with same PHP configuration, still same issue. Sorry guys, but on xo4 there is something wrong. If it continues we'll need to move production.

nothing ---- still errors in loading CSS on xo4 while on xo6 everything's perfect :linkme: At this point the 2 websites are identical.. same db same files... it does not make any sense if not something different on xo4 I have no control on... :banghead:

OK --- UPDATED BY MYSELF... will let you know the results :confused:

OK, so the difference in php calls was not due to the website, but to the SERVERS..... I spent 1 entire day and night for this issue, and at the end it's because X04 has not update to the latest PHP VERSION!! :mad::mad::mad:

Ok, we cleaned all potential issues from the website. We upload it from x04 (still showing issues) to x06 - RESULT: NO ISSUES AT ALL ON x06. So we'll try to put it back to x04: if we still encounter issues this means that is a x04 SERVER issue. Will keep u posted.

Hello, I have more info for an investigation. We moved the website from xo6 to x04 but while moving we received this message: Your original site server's PHP version was 5.4.39 and your current PHP version is 5.5.23. This means that we developed on PHP 5.45.23 but we brought it to x04 with...

Hello, could you please let us know if going Prime would solve this issue? How many Entry processes do you allocate for the Prime service?

even if I am afraid I will stick with the CSS issue... on x10server

OK, managed to do it locally. It's probably a good idea anyway to have a check at everything locally. thanks everyone for the help.

Hello, thank you for the hints. We actually have the latest version of Joomla installed, bot sure where you got otherwise. In order to ensure that I had no other files compromised I was running a scan, but I hit your high resource usage and the website went down. Now if I try to run the scan I...