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Thank you Anna!

Any chance the staff has been able to review this account yet?

Thanks Spacresx! Yes, I believe my site meets the criteria. I await the review from staff.

Hi Staff, I am currently at 407.65 MB of my 512 MB limit. I request that my limit be increased. I do not have any backups or archives on my site. Thanks,

Thank you. I can verify that I can now log in.

So, it's been over a week since I've been locked out. Is there a better way to get staff attention?

Any of the staff had a chance to look at this yet? This is the code I'm getting. Please help. I need to get access. Your error code is EE5014F6D03A59494.

Hi, I am trying to log on but my access is being blocked. I'm travelling and so I am accessing through a new network. I am not using a VPN. This is the message I'm getting Network Blocklisted A VPN, TOR, or other technology was detected. Requests from these services are blocked. My IP is...

OK. thanks. It was not clear to me that the passwords are different. I was able to logon using FTP with the instructions you provided.

I tried to change my main password and log on to FTP with the new password and existing ID: Here is the FTP log: Status: Connecting to ???.??.??.??:21... Status: Connection established, waiting for welcome message... Status: Initializing TLS... Status: Verifying certificate...

That explains it. Thanks for unblocking me. I no longer seem to be certain of my proper FTP credentials. Just so I don't get blocked again can you confirm which ftp credentials I should be using? I have only one FTP account set up in DirectAdmin and the ftp password I am using is the same as...

my site seems to be down for more than a day now. I'm not sure if it is something I've done or if the servers are down or in accessible. I cannot sign on to the hosting panel directly through https://x15.x10hosting.com:2222/ . The error message is "This site can’t be reached". Is there a...

Thank you

domain is: pkkaraoke.x10.mx Please and thanks.

Thanks! Yes, I realize that now. But the issue is I cannot access the DirectAdmin on through https://x10hosting.com/sso/login

Update: I can get into DirectAdmin by logging on via: https://x15.x10hosting.com:2222/

@garrettroyce, @Anna I cannot access cpanel through: https://x10hosting.com/sso/login I get the message: "Sign in Successful Please standby while transfer you to your web hosting account. An error has occurred forwarding your sign in. Retry" I have tried: https://x11.x10hosting.com:2222/...