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I'm not sure what the Cloudflare situation has to do with this, but generally speaking if your account is found to be trafficking warez, you can expect a permanent suspension. Closing topic, since that's all there is to it.

In addition to what's already been stated, I'm also unsure on what these "bad customer service" laws are you're referring to. Any service provider can set the laws and regulations for their services; if you're upset that we do make clear we can suspend accounts for violations of our Terms of...

I've let senior staff know about the bug with the suspension form; a fix had been attempted a few days ago (and we've seen a few disputes come through since then so we thought it was fixed). I'm checking into the account more, but we haven't seen any wide-scale hacks or evidence of it. From...

Unfortunately based on what we can see from the login logs, it appears that a login was missed in the account's history around Feb 2, when the account looks to have been suspended for inactivity. This suspension wasn't removed via the account panel within 21 days, and the account was terminated...

Normally we recommend abuse reports come through our abuse form on x10hosting.com; nevertheless, we will investigate this further from here. In the future, due to the way some forum softwares are set up (including XenForo), you may wish to report it to the developers directly, as in XenForo's...

It's also a bad idea to store copyright infringing TV show downloads on your account. Closing topic.

The account attached to this username was issued a permanent suspension for a violation of our Warez policy due to links to pirated games having been identified on the website hosted.

We're not affiliated with DreamHost or freehosting.com; unfortunately you would need to identify another way to contact them as we don't have control over their systems or domain transfers between them.

I may be mistaken but I believe we had the theme custom-built to keep it unique; you may be able to find similar from them but as it was custom you won't be able to get an identical one.

It looks like you were running into issues as the account was being used for game file hosting, which is not allowed. We have been forced to disable the account as a result of the Terms of Service violation; if you feel this is in error, you can open a dispute via your account panel.

Gave it a kick in the *redacted*, should be good to go in moments :)

Unfortunately the majority of the files on the account are located with the "server" subdirectory, which contains files/folders that aren't part of your main website. If you're in need of storage space we would recommend a storage space provider such as Dropbox, as all files on your account...

First we need to verify your XenForo license key (as it's extremely uncommon to see $150+ software in use on a free hosting account); in your clients area, open a suspension dispute with the Validation Token from the XenForo members area (it's located under your license key). After it's...

Apparently my reply from the 11th didn't post either (thank's PC); a good cause of inodes I found on my own account was emails - each email is one, and since I had cronjobs sending me emails when they ran every 15 minutes, it very quickly stacked up quite a few of inodes I didn't even know were...

You may be able to use the "R1Soft Restore Backups" option in cPanel to restore any of the older files; unfortunately if they aren't showing as available via R1Soft we won't be able to recover them. The best advice there is to make frequent backups for yourself, and make sure not to erase...

I have tried making an adjustment on your account; somewhere in there your public_html folder was erased, which would cause major issues - the "www" folder is actually a symlink to public_html, but with the main folder not existing, anything uploaded to the www folder would immediately...

Sent an IM to admins to get it fixed; far as I know there weren't any plans to disable the x10.bz domain so this may have just slipped through the cracks. Will know more soon as they respond, although given the time and that it's new years eve it may be a bit depending on who we have to call...

For database settings, you need to use "localhost" as the server name. Unfortunately, your XenForo install is a warez release from a known release group; if you feel this is in error, open a suspension dispute and include the License Validation Token from the XenForo member's area.

As a side note I've also seen some ISP's engage in website "compression," particularly on mobile phones with low datacaps or older, slower internet sources like 56k dialup providers. These pre-load the page on their end, compress everything as best they can, and then send it to you for viewing...

At this time x10hosting does not allow "Remote MySQL" for both abuse and security reasons; while the icon does appear in cPanel (we unfortunately cannot disable that due to cPanel restrictions), the firewall will block all attempts. You should be able to create a new database and database user...