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  1. Livewire

    Suspension Stuck

    Kicked the system in the backside (you may have gotten a new suspension email advising of an "Administrative Suspension," disregard it), access should be fully restored i
  2. Livewire

    Suspension Stuck

    Kicked the system in the backside (you may have gotten a new suspension email advising of an "Administrative Suspension," disregard it), access should be fully restored in moments if it isn't already :)
  3. Livewire

    Suspension Stuck

    Kicked the system in the backside (you may have gotten a new suspension email advising of an "Administrative Suspension," disregard it), access should be fully restored in moments if it isn't already :)
  4. Livewire

    Hey, is the X10Hosting IRC Channel still in action?

    I don't believe if it's still running; last I was aware, it was effectively discontinued/shut down as no one was using it.
  5. Livewire

    Images have stopped working, I get an 403 forbidden error?

    The issue is soemthing in the .htaccess inside your main public_html (not the one in the wealthdesigners.ca subfolder); when renaming public_html/.htaccess to public_html/.htaccess.bak, the uploaded images begin working, but as soon as that is renamed back, they stop. Unfortunately I personally...
  6. Livewire

    ATTN X10Hosting: Abuse Site -- Finest Squad - http://finestlands.x10.bz/

    Closing as resolved; in the future, posting these directly to our forum is not recommended - send them to the abuse team at abuse [at] x10hosting.com, or use the abuse contact form on the main site. This keeps the abuse report in the hands of the folks who can do something about it, without...
  7. Livewire

    Where did the CPanel go?

    If you're seeing the "basic" theme, you should be able to switch to the more traditional cPanel view by clicking "Switch Theme" in the top right. If this isn't the case, can you clarify what you're currently seeing when logging in?
  8. Livewire

    Account Suspended Despite Recent Activity

    A big part of it would also be how it relates to the website you're hosting; given that it was a Roku TV channel app, the fact that there was no website for it would be extremely unusual. The file I'm looking at now looks to be both a proxy and a content scraper; it's a proxy in that there's no...
  9. Livewire

    Unfortunately we were not able to find your hosting account.

    Was going to add, like bdistler indicated, we do send emails out to notify both that the account is about to go inactive, and that the account was suspended, however they may have been marked as spam or rejected by the email provider. In either of those two cases, it would unfortunately be...
  10. Livewire

    Unfortunately we were not able to find your hosting account.

    Unfortunately if your cPanel name matches your forum username, it does look like the account was erased early in the morning on 1-25 after remaining under a suspension for 27 days; the termination software looks to have been running slow or this would have actually been erased on the 19th. With...
  11. Livewire

    Domain transfer

    Transferring domains would normally mean you're changing domain registrars entirely; you may be able to do this via x10Premium (not sure it'd be free to do so), however I'm not sure what you're doing is what you intended to do - if you're wanting the domain to point to your hosting account, you...
  12. Livewire

    my uploaded video dissapears after 1 day.

    You're likely hitting the 10mb cap on files: File Storage Hosting accounts may not be used to store backups, personal files, or non-web accessible files. Any files hosted on the account must be directly related to the website the account is intended for. Files over 10MB in size will be...
  13. Livewire

    empty link / missing wizard

    Unfortunately as the account is being used for file storage in violation of our Terms of Service, the offending account has been suspended.
  14. Livewire

    WP BP site need help

    WordPress itself runs fine; with the plugins being made by third-party developers however, there's a good chance it won't work. In my experiences, BuddyPress simply can't convert it into a social network without causing some very high resource usage. As I had indicated, my best advice would be...
  15. Livewire

    WP BP site need help

    If by BP you mean BuddyPress, my experiences with it basically boil down to WordPress not being designed to be a social network, so it doesn't do things "smartly" for a social network. While it is possible to turn it into one, the resulting resource load does tend to be over what our free...
  16. Livewire

    Catch-all email forwarding?

    This feature was disabled/blocked on Free Hosting; I'm not sure if it's available on Prime/Illuminated (although upgrading to these isn't possible at the moment anyways), but I was able to confirm it is enabled on the Premium accounts. While I'm not positive on the reasoning for this, if I had...
  17. Livewire

    max_user_connections limit

    Based on the description from Ampache's website, this isn't software that would be allowed under our Terms of Service on our Free Hosting network. It looks to be intended to let you stream your music collection from anywhere, however we don't allow file storage, nor do we allow copyrighted...
  18. Livewire

    Do I need to have that "By using this site, you agree we can set and use cookies" message on my site

    *Minor edit to that, also depends on the law in the US and Illinois because of where the server is located (it's also why you wouldn't be able to host an online gambling site, which people did try before). Unfortunately I'm not actually familiar enough with the law to know if that's required...
  19. Livewire

    Hosts file - anyone still using?

    I still use it, Unchecky (thing to help avoid accidental drive-by-installer-BS) added a bunch of entries, and I followed up with a bunch of my own from known spam/scam sites that have a habit of using URL's similar to ones I'd normally want to view (preventing me from typo'ing myself to a...
  20. Livewire

    Country Restriction is a Joke

    I also just wanted to add that some countries we had blocked had abuse rates above 95% (that is, out of every 100 users signing up, 95 or more were engaging in illegal activities on our network). In a great number of abuse cases I've been responsible for handling, we've seen accounts that were...
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