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  1. Livewire

    How to add cronjobs?

    I'm not a spectacular expert on cronjobs, but I believe "> /dev/null &2>1" basically means "send this output to null." This would prevent it from sending emails; if you're wanting it to send them, snip that bit and then see what happens.
  2. Livewire

    Site Redirecting

    If it's something in the files it seems to be remarkably well embedded; I tried searching for the redirect code on the server itself but I'm not seeing any non-standard "header" commands in any of the files on the account; they're all the usual ones I'd see on a normal WP install. This doesn't...
  3. Livewire

    Site Redirecting

    Does it do it consistently at all? I tried navigating around the page for a while but never got redirected.
  4. Livewire

    The site I set up and admin seems to have disappeared

    Rapidx13 was terminated on 9-13 after remaining suspended for 21 days; after digging in further, this was due to an inactivity suspension that went unresolved. You're still able to recreate the account and restore from a local backup, but unfortunately with the termination we no longer have the...
  5. Livewire

    403 Forbidden

    During the investigation into this matter we discovered the IPB install on the account is a nulled/warez release; if you feel this is an error please open a dispute via the account panel.
  6. Livewire

    Is Microsoft Windows Server 2003 safe even though Microsoft no longer provides support, updates?

    I just want to add that by "reputable websites" including microsoft.com, you aren't at risk, unless said website utilizes a third party advertising company or gets hacked/DNS modified. Not every individual hosting ads with sites like DoubleClick are legitimate; they may seed a malicious flash...
  7. Livewire

    "The Site ahead contains Malware" and now my site doesn't exist

    The database is intact so if you reinstall Wordpress with the same database username/password it -should- be fine, however due to the version mismatch (latest is 4.3) it may not be able to update it like normal. If that's the case you'd need to start over, but you should still be able to make a...
  8. Livewire

    Account suspended - need to recover files

    The email address linked to this account isn't the same as the one on the team360group.x10.mx account, nor is it the same forum username. The other account hasn't been erased however; it still shows susspended as of 8-31, so there's still time to login to it to resolve it (it's another gmail...
  9. Livewire

    "The Site ahead contains Malware" and now my site doesn't exist

    For full disclosure, I did detail this in your dispute - your files have been moved to a new folder, public_html_compromised, as a result of your outdated Wordpress install being compromised. You can still recover the files, but I do NOT recommend doing so, as that version was 3.9.2 if memory...
  10. Livewire

    Still suspended...

    I've replied to your dispute; it was taking some time due to the nature of the suspension in question.
  11. Livewire

    Game Scripts

    The only worry there is if the mod is more than 10mb: That having been said, the Bots\Game Scripts rule is not meant to block users downloading mods, it's meant for stuff like Roblox bots, Facebook autoposters, GalaxyTool (which is for a browser-based game called OGame), and other scripts that...
  12. Livewire

    Nameserver IP Address?

    That wouldn't give him the nameserver IP's however; that would enable him to point his domain at his home system, which isn't the intended objective.
  13. Livewire

    Website not updating properly. HELP

    We use Varnish which is what caches your pages for short periods; as you've changed services however there's no reason to delve into this further.
  14. Livewire

    Popup ads on my website?

    I've seen weirder; we get fairly persistent notifications for phishing sites that are specially crafted to deny all but a small subset of IP's from accessing them. Usually they do an instant redirect or serve a different page; what you've got sounds similar in that it's not affecting...
  15. Livewire

    Where i can request webhosting ?

    Unfortunately at this time we cannot bypass the country restrictions; even if we did, the other protection systems in place would block the login from happening due to it being from a country not in the whitelist. The best we can recommend is to check back in the future to see if Algeria is...
  16. Livewire

    Error 503 Backend fetch failed

    I'll admit it easily; I've notified senior staff, something's got the load high and I'm working with my limited experience to try and identify the cause. Senior staff'll jump in on it too once they see my messages, and they'll have a better idea what's broke than me :) Edit: Seems to be...
  17. Livewire

    Unauthorized URL Re-directs

    My first instinct is to say website compromise, second is PC compromise, third is a malicious advertisement; I'd recommend checking your files on the site itself to ensure everything's kosher there, then scan the home system. Malicious advertisement only applies if you're actually displaying...
  18. Livewire

    Not sure if that's OK with TOS

    The only concern I can see here is you might run into an issue with high resource usage if you're generating the CSV file every time it's requested, but only if the site gets a sizable number of hits. If that starts causing an issue you may want to run a cron-job to generate the file once every...
  19. Livewire

    Suspended

    Just to update, we saw this earlier today and did some digging; we had a critical cPanel update that was applied that looks to have been causing suspended redirects on accounts that aren't actually suspended. If you're still seeing the suspended page, clear your cache and restart the browser...
  20. Livewire

    Wordpress: trying to preview or save and get this Forbidden.

    The permissions on your wpf folder are 777; this is a security risk so the server is throwing an immediate 403 to protect itself. Folders should be set to 755 and files to 644; you should be able to update this either via cPanel or through FTP software. Edit: I should clarify that there might...
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