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  1. Corey

    Hosting Account Space Upgrade

    Hello, What is your website? Going to your domain I see a stock wordpress install.
  2. Corey

    India is banned now!

    It looks like when you signed up in 2012 you used a proxy, this was the cause of the suspension. As your country is no longer banned from signups I removed the suspension.
  3. Corey

    Not able to log in to my account

    A 403 error generally means there is a permission issue. Since it's been restored I can't take a look as to why it was displaying the error, however if you did not do anything prior to it happening I would strongly suggest you check and make sure your script, addons, themes, plugins, etc are...
  4. Corey

    [a fatal error or timeout occurred while processing this directive]

    Is this still an issue? I've been unable to reproduce it... if so can someone provide exact steps as to how they're receiving the error?
  5. Corey

    How to log into a remote mysql host?

    Outbound MySQL connections are blocked by our firewall due to past abuse. You're welcome to post a request here: http://community.x10hosting.com/forums/feedback-and-suggestions.3/ and when we review the feedback we'll re-evaluate enabling it again.
  6. Corey

    problem with FORUM

    I've approved your other forum account
  7. Corey

    File manager error need help

    Hello, I'm not able to reproduce the error, the steps I did after logging in to your account were: - Open File Manager - Pick a PHP File - Click on Code Editor icon from the top If there are other steps to reproduce this error please let me know. If these are the correct steps please clear...
  8. Corey

    Account Suspended

    I've removed the suspension. We back dated and suspended all accounts that used a myriad of proxies to signup in the past, your account was caught in that.
  9. Corey

    I need my files, please help!

    We have *never* suspended anyone in an attempt to make them upgrade or extort money from them. I'm not sure how you came to this conclusion but it's completely fabricated. Please explain how we're forcing you to upgrade to a premium plan since it seems to have happened to you and "many others...
  10. Corey

    Thanks to the staff

    Most of the people helping out on the forums are volunteers... so thanks volunteers :)
  11. Corey

    Images not showing

    A general rule of thumb for most web hosting related permissions: Folders = 755 Files = 644
  12. Corey

    Has cloud flare been disabled in the CPanel ??

    Have you previously signed up on the CF site using the same email address?
  13. Corey

    Found a site with copied code

    Send an email to abuse@x10hosting.com for any abuse \ copyright issues so it gets to the correct people.
  14. Corey

    This is an Outrage!

    Just to clear things up... we don't allow the linking to anything illegal from your website. It does not matter if it's hosted on our servers or not. It does not matter what type of made up terms of service you put on your own site about it, it's still not allowed. We're also reasonable, if...
  15. Corey

    Error with this 'new' forum

    Can you try again? I've been making quite a few back end changes over the past couple of hours.
  16. Corey

    Forum Switch

    Yes
  17. Corey

    Forum Switch

    Thanks, should be fixed along with a bunch of other links.
  18. Corey

    Forum Switch

    Hello, After using vBulletin for 8 years we have made the switch to XenForo, all posts, users, etc have been transferred over. We are still in the process of getting it setup and things will be changed around over the next few days. If you notice any issues please post them in this thread...
  19. Corey

    When is the control panel going to be back up?

    As of now SolusVM has not finished their security audit. Once it has been completed and they assure us the panel is safe it will be re-enabled. The last ETA I saw was the first week of August.
  20. Corey

    Upgrading to x10Premium

    Do either of you know what day you filled the form out so we can take a look at the logs for that day and see what happened? We do receive sales emails daily so we'd have to track down why some are not making it through.
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