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  1. Corey

    error 503 since kernel update

    We would need instructions on how to reproduce the error, if it requires logins please PM me the information.
  2. Corey

    Website disappeared?

    I pulled up your account history, you were suspended May 4th for inactivity. Because there was no action taken the account was terminated May 18th. All data is removed from the server upon termination.
  3. Corey

    No reply to priority support tickets [#29123] & [#29148]

    Hi, I've responded to the two tickets in question, I assigned them to myself and will check in on them.
  4. Corey

    feedback.html stopped working posted on 16 May 2013 being ignore

    I looked at your script, the primary issue I see is that you set the 'from' email address to whatever the person puts in. So if I put in corey@x10hosting.com it sends you the email @ your gmail from corey@x10hosting.com. This is technically spoofing the email address, which is most likely why...
  5. Corey

    Formmail no longer works since some days, any help??

    It looks like your .com domain is using Google Apps, an external mail server. Login to your cPanel, go to the MX Entry option, select your .com domain and change it from Auto to Remote Mail Exchanger. See if that fixes it for you.
  6. Corey

    My account seems to have been hacked!

    Sure, just remove anything specifically malicious from it or that would allow someone to easily copy\paste it somewhere else for use.
  7. Corey

    Free Hosting Audit, Keeping Your Account Safe

    We are in the process of cracking down on illegitimate accounts and issuing suspensions. The majority of the coming suspensions are from clients utilizing a proxy to bypass our sign-up restrictions, if you have done this in the past your account will most likely be caught in this audit. We...
  8. Corey

    Unable to setup addon domain

    This is a catch-22 situation. We require as most hosts do that you have the name servers set to ours before allowing you add the domain to the account. This ensures that you actually own the domain and prevents some types of fraud from occurring, for example you wouldn't be able to add...
  9. Corey

    Is X10Hosting adding code to my site? If so, w)hy?

    We do not inject code into our any of our customers websites, whether free or paid.
  10. Corey

    Suspension question

    No, you are not suspended. A 404 error means it's looking for a page that does not exist.
  11. Corey

    Prime package expiration date

    We are working on some stuff, this will be included.
  12. Corey

    Where the support system?

    We're in the process of changing over systems, unfortunately there is not an easy way to carry over questions. PM me your issue and I'll look into it.
  13. Corey

    ns2 does not work properly for 10 days already

    We will check it out.
  14. Corey

    Ways to contact pre-sales

    That screen shot is from CloudLinux - which we used to use. We have since switched to BetterLinux (http://betterlinux.com). We've found BL to be much more stable over CL. Although it currently lacks a cPanel plugin like the one shown in the screen shot they are releasing one toward the end of...
  15. Corey

    Need Absolut port number

    This is a good example of how to get your forum account banned and hosting account suspended. To clarify Descalzo was 100% correct, and whomever you talked to at your ISP doesn't know what they're doing.
  16. Corey

    New Community Support System

    Hello, We have launched a new community support system that will be replacing ticket support for normal free hosting users. The system is laid out similar to stackexchange for you that are familiar with that type of community support setup. You can get to the new system from the navbar in...
  17. Corey

    Mail not reaching its destination

    Should be fixed.
  18. Corey

    Still can't get my website running - VOX server

    OP, your site is loading fine for me here so once your DNS refreshes I think you'll be set. Amalfra79, try now.
  19. Corey

    Can't park my domain

    Can you paste the error you're getting? What I need to see is the last part where it mentions the IPs.
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