Search results

Banned for banning for something that happened almost 2 months ago

The support menu in the top navigation bar links to "service status" and "recent news", which link to status.x10hosting.com and the news & announcements forum, respectively.

In addition, at any given point there were probably 30 threads on the forums that got completely overlooked because of the way the forums paginated and such. The new ticket system actually displays the total number of unanswered tickets, and lets us set status between answered and still open so...

We are aware it is an issue, and it is a very difficult one to isolate and fix. There is no ETA at the moment, but I can say that it is not likely to be fixed in the very near future.

Done.

Hello everyone! With the changes we have recently introduced to the Account Portal, we have updated our inactivity policy so that you must now log into the Account Portal once every 30 days. You no longer need to log into the forums to keep your account active, only Account Portal logins will...

Incorrect good sir! I didn't even get drunk on New Years Eve if that is what you were implying as well :P I guess the next person likes peanut butter

I'm not sure why this is on in the first place, I'm going to talk with the admins to see if I can get that changed since it's been deprecated for years. However, I suggest that you check the current value of magic_quotes_gpc (either via ini_get() or get_magic_quotes_gpc()) before applying...

Perl is not supported on free hosting EDIT: just noticed this thread is from 2007, infracted for necro-posting and thread closed.

An error message would be helpful if you are getting one. Also, please note that the PHP mysql extension has been deprecated by the PHP group, due to various issues with it. A common issue with it is the fact that it leaves users to write insecure scripts. For example, there is nothing stopping...

So do I -- stickied.

There are very few people with access to Illuminated, and currently they all happen to be the admins here, meaning that they are constantly busy doing things. I've notified them of your ticket a day or two ago, so all that can be done on your part is waiting patiently for them to respond. I...

Re: Please don't think that I'm being a difficult customer, but this needs clarifying I notified some other people of this thread, but I don't know when they'll respond so I'll just tell you what I know. Please note that some of what is below is my own personal viewpoint based on years of being...

It was more to force them to read the recent news and announcements, and to check on our ticket system to see if any issues they had have been asked and resolved by someone else so we don't get the same ticket 200 times when a service goes down. There might be other reasons, but those were the...

Please make use of the ticket system located in your Account Portal if you wish to open a support ticket. The Free Hosting forum is being phased out as our official support mechanism and will soon be locked. To guarantee a speedy reply, you should open a ticket via the portal instead, as many of...

We primarily deal with support tickets via the account portal now, which is a new system. Anyway, this is indeed an x10 problem -- it appears your account was never fully created. The only way to reliably fix this is to delete it and have you sign up again. Take a backup of all of your files and...

Hello, We have updated RVSiteBuilder on boru, chopin, starka, and stoli, which should solve the issues that some users have experienced when attempting to publish a photo gallery. We are still working on installing RVSiteBuilder on lotus, please be patient while we do this. In addition, we...

There are reports that it works properly using Internet Explorer.

Unfortunately, no, x10Hosting does not keep backups of Free Hosting Accounts.

Yes it is, I have queued a domain change for your account -- it should be processed shortly. Let me know if your account has yet to be updated after an hour or so. EDIT: seems to have been processed already, so your new main domain is foxpaw.x10.mx Let me know if you have any other issues.