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From the Dashboard, click "System info and Files", then "File manager" and "public_html". You'll find there your website's folders and files. You can click and edit them, but you must know how to code.

Hello, Since migration, i do not receive mails anymore. I can login Roundcube. I can use pop and imap. Everything seems to work fine. My archives and sent mails are here. But, my mailbox remains empty. I've try to send an email to myself from another adress. It never arrived. And it's not in...

It works ? Fine ! You are wellcome.

Webmail works for me : https://x12.x10hosting.com/roundcube/

I had the same issue. Mails are back, now. But, i had to change pop server from x03.x10hosting.com to x12.x10hosting.com. Do you know on wich server you are, now ?

You should create a new file, with Notepad++ for exemple, name it .htaccess (don't forget the dot). In that file, type : Options +Indexes Then, upload this file in your doomwads folder. This is normal, if you cannot read .htaccess directly in your browser.

You may find a solution here : https://x10hosting.com/community/threads/download-folders-broken.206962/

This time, you should really find a solution here : https://x10hosting.com/community/threads/download-folders-broken.206962/

Your problem may find a solution here : https://x10hosting.com/community/threads/directory-settings-have-changed.206944/ EDIT : Wrong topic. I'm looking for the good one.

Well, for me, there's no need to use FTP anymore to access to mails. Roundcube works, now, pop and imap too.

Mails are back and that's cool. Thank you, the X10's team. Edit : I just had to change pop server from x03.x10hosting.com to x12.x10hosting.com.

Maybe you made a mistake when entering your password. I had the problem once. Try to clear your browser's cache and relog.

Hello all, If you are like me, since December 13th, you cannot access your mailbox, by webmail of course (no Cpanel), but neither via pop or imap. Well, I found a way. Connect to your x10hosting account via ftp (I personally use Filezilla). Find the "mail" folder. You will find there your...

Hello, I had a similar issue, recently. Try to delete x10hosting cookies before connecting again.

I've looked on your website. Il seems not to be online for a long time. Make a backup from your site. Close your account. Create a new one. Done. No ?

It is not the responsibility of registrars, but organizations that control the use of national domains (eg Afnic for .fr, https://www.afnic.fr/en/about-afnic/)

I think it is necessary to use an email address hosted by X10 to send mails from your site.

Free x10 services are becoming more and more restrictive, over the years. I can guess the reasons and understand them, but users should be alerted that they can not use certain national domains (.fr, .it, .pt, etc.) as parked domain, because of their systems of confirmation.

Hello, I had the same problem as you, with a domain in .fr. Details here: https://x10hosting.com/community/threads/dns-error-with-ns1-and-ns2-x10hosting-com.155998 The only solution I had was to change my main domain, which is no longer possible, I think. Especially if there is no admin to...

My site is back. Thank you