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When I tried that, it outlined the old and the new passwords in red and showed an incorrect password message. I was to scared to try again as I don't want to be locked out.

I haven't used it in ages, and now am terrified of getting locked out yet again. To change it I need a 'DirectAdmin password', which is not any password I use to log into this account. What is DirectAdmin? Can the password be reset?

Thank you. The password is in the browser, so it is extremely unlikely that I entered wrong information. This has happened before, so you should check your code for spurious blocking. If your goal is security, to prevent bruteforce attacks it would be sufficient to unblock automatically...

I can provide the IP address, let me know the best way to do that. I need access to my site and my email !

Please fix this.

Could you please let me back in? No failed attempts noticed recently.

For apple2.x10.mx: I can log into x10hosting.com, showing the initial panel with access to things like profile. Clicking on dashboard or hosting control panel (https://x12.x10hosting.com:2222/CMD_LOGIN) just times out. My actual site times out, not usual suspended message or anything. Just...

Thank you, I can log in from x12.x10hosting.com, but the provided above link: https://apple2.x10.mx:2222/evo/ fails every time I try to log in with the same credentials!

apple2.x10.mx Well over a week. I think it's my IP address, as I was able to see the site over tor.

apple2.x10.mx I've been trying for days, different browsers. After clicking on Hosting Control Panel, the browser just blanks and indicates that something is loading, forever. My site, likewise, just never loads. Is my IP blocked for some reason, yet again?

Thank you. As an aside, I haven't seen this kind of incompetence - ever, and I've worked with hundreds of vendors. This has been nothing but problems the last few years. If I were you I'd be looking for another job.

And I had a lot... What is happening here?

I cannot log in, and I am not sure what email is associated with my account for a password reset. My site is also not responding (probably due to the server issues mentioned).. Please advise.

It is intermittent. Worked fine for the last hour, and now I can no longer log in. Most of the time I can't log in. I am using Opera browser. It looks like you don't support Firefox. This is becoming quite tedious. I know it's a free tier, but with this kind of reliability you are not...

I think you must be blocking my IP address - there is no other good explanation. Please help.

Oddly enough, I can see my site if I use Tor, but I can't log in. More than a day now.

A quick update: My main page is redirected to cgi-sys/suspendedpage.cgi, and that page is redirected to itself! That must have taken some expertise. I swear, it's like watching a monkey with a typewriter.

Sure, CPanel screwed their customers. But: 1) Using proprietary software is a bad judgment call, especially when it is free of charge (beware the drug dealer offering free samples); and 2) CPanel has little to do with the functioning of the site. To elaborate: I can FTP into my site; the...

Really? Everyone has to wait? You sound like a shill paid to keep things orderly here. Either you know more than others (do let us know), or keep your 2 cents to yourself. Maybe you should spend your energy telling whomever runs this place to use open-source software. Complaining is really...

My account sure as heck was suspended, and I certainly had logged in a couple of weeks earlier. So my experience had been as I described. And no, I cannot understand why such things can take weeks. Or happen at all. It shows utter disregard or complete incompetence - either way, I would...