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I will try that..thank you

Hello, I am trying to upload new files for my website using Filezilla. I cannot seem to connect to the server. I get this message: Connecting to 31.170.166.170:21... Status: Connection attempt failed with "ECONNREFUSED - Connection refused by server". Error: Could not connect to server...

I am still having problems connecting to the server using Filezilla and I need to update my website. Can anyone please help me with this problem. When I try to connect to the server I get this message: Connecting to 31.170.166.170:21... Status: Connection attempt failed with "ECONNREFUSED -...

I also tried to log in to the server through the browser online and this was the message I got: No data received Reload Hide details Unable to load the webpage because the server sent no data. Error code: ERR_EMPTY_RESPONSE

Thank you for the suggestion however I tried to log in with Filezilla using ftp.arsfilmproductions.x10host.com and username arsfilmp and my password. I got the same thing as you can see below...it goes to MSLD then seems to stall until it times out. Any other suggestions would be greatly...

Yes..I tried Passive and Active...neither will work...I even ran a diagnostic on my router in case it was blocking the external IP however my router is working fine. I ran a test in Filezilla using the network configuration wizzard and it says this: Response: 230 logged on. Checking for correct...

Also, when I configure Filezilla for passive mode and then run a test it says: (can you please help me to fix this problem?) Connecting to probe.filezilla-project.org Response: 220 FZ router and firewall tester ready USER FileZilla Response: 331 Give any password. PASS 3.9.0.6 Response: 230...

Hi, I just tried it again and it is still dropping the connection as you can see below: I am using the ftp.arsfilmproductions.tk for the host, user name: arsfilmp and my password. I have changed the nameservers to the correct ones: ns1.x10hosting.com and ns2.x10hosting.com...I just don't...

any other suggestions would be greatly appreciated.

and I tried SmartFTP again and got this message: [18:07:58] SmartFTP 6.0.2110.0 [18:07:59] 1>Resolving host name "arsfilmproductions.tk" [18:07:59] 1>Connecting to 198.91.81.5 Port: 21 [18:07:59] 1>Connected to arsfilmproductions.tk. [18:07:59] 1>220---------- Welcome to Pure-FTPd [privsep]...

Still not working..I just tried Filezilla again and this is what I got: Status: Resolving address of ftp.arsfilmproductions.tk Status: Connecting to 198.91.81.5:21... Status: Connection established, waiting for welcome message... Response: 220---------- Welcome to Pure-FTPd [privsep]...

and this is what it said on SmartFTP: [16:36:30] SmartFTP 6.0.2110.0 [16:36:31] 1>Resolving host name "arsfilmproductions.tk" [16:36:31] 1>Connecting to 198.91.81.5 Port: 21 [16:36:32] 1>Connected to arsfilmproductions.tk. [16:36:32] 1>220---------- Welcome to Pure-FTPd [privsep] [TLS]...

here is what is displayed in Filezilla: Status: Resolving address of ftp.arsfilmproductions.tk Status: Connecting to 198.91.81.5:21... Status: Connection established, waiting for welcome message... Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ---------- Response...

I really appreciate your help. I tried to use Filezilla and Smart FTP...both keep telling me that the client closed the connection so it will not go through and allow me to upload my website files...I have tried to configure Filezilla and when I test it, it tells me that I have the wrong...

Thank you for this information however I cannot seem to find my cPanel credentials. Also I have a domain name arsfilmproductions.tk that I wish to use rather than the .x10host.com and cannot seem to figure out how to change that. Can I use my domain arsfilmproductions.tk for the ftp upload of my...

I have just opened a new free hosting account for my website and it seems a little confusing. Can I upload my website files and folder through Filezilla or can I only upload my files through the file manager? I cannot seem to find the info needed for using FTP in my account such as ftp., user...