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  1. Bryon

    is it possible to undelete my account?

    Hello aecsbatalha, what was your domain name of the prior account that has since been deleted? I cannot guarantee anything, but I can take a look at our systems and see if I am able to turn up any of your old data.
  2. Bryon

    PHP page not showing

    Hello Coffee, what specific page is showing a 403 error, can you provide a link?
  3. Bryon

    Problem to send email

    Hello, this issue should be resolved within the hour. Please update us if you have any further troubles while trying to send email later tonight.
  4. Bryon

    Subdomain with more than 16 characters

    Hello, unfortunately at this time the limit for free subdomains is at 16 characters.
  5. Bryon

    No confirmation email???

    Can you please post here your contact email address you've signed up with, or send it to me within a PM?
  6. Bryon

    Is CloudFlare still supported on Basic W/Hosting Package

    Hi Simon.Evanz! Thanks for the kind words. I've resolved the issue with the CloudFlare link in cPanel X3.
  7. Bryon

    NO cPanel - NO FTP - NO Web page

    I'm fairly certain Comcast has blocked the server Vox without warning or any obvious indication as to why. If you run a traceroute to your domain name and see that the trace stops following Comcast's routers, please contact them to have the issue resolved.
  8. Bryon

    NO cPanel - NO FTP - NO Web page

    Anyone who is affected please run a traceroute to your main domain name and provide the results.
  9. Bryon

    cant create account

    Hello Teraro, thank you for the PM. You should now be able to register for a hosting account.
  10. Bryon

    cant create account

    Hello Teraro, can you please PM me the email address that you are attempting to register with?
  11. Bryon

    Need to replace my account's main .co.cc domain

    Hello, I've made this change for you. Please clear your web browser's cache if you experience any issues loading your website initially.
  12. Bryon

    Need to replace my account's main .co.cc domain

    What would you like for your main domain to be?
  13. Bryon

    Deleted the wrong folder in file manager

    Hi Handyhin, what directory path did you delete? We can fix this without resetting your account completely.
  14. Bryon

    I can't access Cpanel

    Hi, your IP was blocked due to many FTP login failures. I removed the block.
  15. Bryon

    Free Hosting with RVSiteBuilder

    RVSiteBuilder will be back within the next 1-2 days on your server.
  16. Bryon

    X10Basic cPanel error and Forum Error

    Hi Zenax, There is an update for the Basic control panel that will be released tonight which will resolve this problem for you. Thank you for reporting the trouble to us.
  17. Bryon

    X10 Rocks!

    Thanks for your feedback! We appreciate it. :)
  18. Bryon

    Saving cPanel files

    Hi Jessica.C - Can you please let me know an example file path and name that is doing this for your account? If you'd like to send it in a PM that is fine.
  19. Bryon

    cPanel webmail issues

    I have removed the block that was caused by login failures.
  20. Bryon

    My IP address is blocked from x10

    I have removed the block caused by failed logins.
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