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Knowing that we can't create accounts, are you currently in a blacklisted country or behind a proxy? If the answer is yes to the former, your best option is to check back periodically to see if the country you're in has been removed from the blacklist. If the answer is yes to the latter...

Your current IP doesn't show you as being from Spain, which is likely part of the problem. Are you using a VPN or proxy?

No worries, just jumped in cause I've seen this problem before :)

Your wp-config.php file is showing it isn't using the right database or username; it's using test_db and root, which aren't present for your account. You can either edit this file to have the corrected information, or look at http://codex.wordpress.org/Installing_WordPress - if memory serves...

Done :)

From my experience there's only two cases where the "only the primary account holder" rule could burn you; 1 is if the other user you're letting use it is in a country we legally cannot do business with (in the past, this meant Iran thanks to the US sanctions on Iran; accounts with Iranian login...

Mod note: Split from unrelated thread. Are you by chance using the latest version of Filezilla? Our administrative staff advised us earlier this evening that the latest FZ appears to have problems with some servers; this is backed up by the increasing number of tickets for 3.10.0.1 in the...

And the site you bought it from didn't sell you a legal version. Some deals really are too good to be true; for software like this, you should never buy from anywhere other than the actual script developers, as there's no guarantee the version you get elsewhere will be legal.

You're more than welcome to file a chargeback or dispute with your payment provider; the fact remains you definitely are using stolen software. The below is taken directly from the code of the software you installed: And as indicated, we cannot provide backups; doing so would put us at risk...

I'll save you the time of waiting for the maintenance to complete; after an investigation was processed into your account, it was confirmed you were utilizing nulled/stolen software (collectively known as Warez). As per section 1 of our Terms of Service, you would be in violation due to the...

Cheers! A lots changed but some things never will :)

Update your themes as well (lots of folks forget that the theme can contain php code too), and think carefully about what plugins you have - the more plugins you have, the more risk there is, since not all plugins are programmed by users who actually know and understand security. If a plugin...

You have 60.9k in public_html; here's some further in-depth breakdowns: 33043 ./phpBB3 18685 ./area51 6598 ./ascraeus 2357 ./smf 8 . In the last one, the . just means there's 8 files in public_html. For the phpBB3 install, there's about 19.5k in the store subfolder, which is where...

This error is being caused by your .htaccess file; if you rename it to .htaccess.bak it shows a directory listing, but as soon as you rename it back to .htaccess the error returns. While I'm no expert on .htaccess file formatting, knowing the error goes away when renaming it and comes back when...

Just to add to this for clarification purposes, the "As low as $1/mo" part generally requires pre-payment of a specific term. In the case of Illuminated, it's $1/mo but requires a 5 year term, so it'd come up as $60; if you click Purchase you can see this as well. Of the three, Prime has the...

This may have been due to two things. 1, the .htaccess file itself had some unusual code in it; I've renamed it to .htaccess.bak to help rule it out. Arguably more important is 2, which is related to 1; the .htaccess was causing /forums to rewrite to forums.php which didn't exist, hence the...

Based on what leafy posted the spam score is extremely high; while I'll admit I'm not 100% sure what all the individual flags mean, the one for "MALFORMED_FREEMAIL" is adding 2.999 to the score, which totals 4.209. The second issue is the lack of a non-html version (MIME_HTML_ONLY=1.105). Add...

I too have heard interesting things about 000webhost, but I'll be blunt on this one - bad customer service goes further than good. More than likely there's nothing /wrong/ with the other host, but just like there's lots of bad reviews for x10hosting (a good number of which I've looked at...

I just want to correct that actually; the hashes, name, size, etc would be fine as long as it's not the actual file or malicious in any way. The issue would be if anything hosted is or contains malicious code, such as some signatures which could contain parts of the original malware. The only...

While it wasn't likely the cause at the time, the fact that the account was suspended for the phishing materials on your website is certainly going to complicate any repairs we would've needed to do.