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  1. Livewire

    Account Stuck at Unsuspending

    I have given the server a boot; it should be unsuspended shortly :)
  2. Livewire

    Website is down - 503 Error

    Is this still occurring? I just had one of the admins look and they found an issue that had prevented some MySQL databases from loading properly.
  3. Livewire

    My Web Site Appears To Be Down, Can Someone Help?

    Is this still occurring? I just had one of the admins look and they found an issue that had prevented some MySQL databases from loading properly.
  4. Livewire

    cron job question and help?

    We'd be more able to assist if it wasn't a nulled/warez release of vBulletin; closing topic.
  5. Livewire

    My illuminated account panel & cPanel : Could not log in

    Hello, After doing some digging with senior staff it looks like the account had been issued an administrative suspension on 10-12-14 for high resource usage due to an unmonitored Joomla install, which was being bombarded with spam comments. While the system would have sent an email for this...
  6. Livewire

    Unable to unsuspend account after not logging in for over one month

    We had some form of a system failure on the 13th that resolved itself fairly fast; the problem was it wouldn't "reset" and show you the unsuspend button so you could try again. Knowing that, I've kicked it and forced the unsuspension; access should be restored shortly.
  7. Livewire

    Untermination?

    I'm unsure exactly what you're seeing; the account you're posting from is currently suspended for inactivity. That having been said, joinscreens are used only for game servers. This would be considered game file hosting as it cannot be related to any active website you're running (again, it's...
  8. Livewire

    A decision of uploading a certain script..

    As much as it's in a gray part of the ToS, I'd personally suggest not operating one like this, just to be safe. If it ends up being determined by senior staff/admins that it's against ToS, it'd be in line for immediate suspension, so this is definitely one of those "play it safe and don't" deals.
  9. Livewire

    Free Hosting - Website disappeared suddenly - account deleted

    Based on what I was seeing in your twitter feed, I believe the account was indeed terminated on 10-31. There's a termination report for cpanel mittel indicating account was at the 21 day limit for suspended accounts, and then terminated. I went back through some lookup systems we have and...
  10. Livewire

    About Free WEbhosting

    This has gone far enough off the original subject that I'm intervening now; if you do end up bypassing the country restriction using tor, vpn, proxy, or the like, we will find it, and it's grounds for immediate and permanent suspension once we do, regardless of content hosted. Revealing the...
  11. Livewire

    Missing wordpress database after server change

    Just to confirm that, if public_html needs to be cleared due to a compromise, unless there's explicit evidence that the database itself was also damaged we leave that intact. Yours was only files compromised (the hackers/exploiters seemed more content with sticking a few dozen shells and...
  12. Livewire

    Hosting Account Space Upgrade

    Closing thread due to the suspension now applied to the account. Please make sure to read the Terms of Service next time to avoid instances of this in the future.
  13. Livewire

    Account suspension reason unclear

    Appeals do take some time for us to process as there's a specific team (read: me and a handful of others) who can access and view them. Yours was replied to 15 minutes and 30 seconds ago according to the ticket system, and is currently awaiting a response. I do apologize for the delays in...
  14. Livewire

    Huge error log files are eating up disk space

    Technically if you're receiving warnings and notices, your code is not working fine. It's kind of like a car in that case - it may be driving, but if the check engine light is on, it is not working fine, and something needs to be checked out/fixed to ensure optimal operation :) That having...
  15. Livewire

    Appeal Status

    I've looked back and confirmed your dispute was processed and closed 16 hours and 45 minutes ago (give or take a few minutes); it was marked as denied due to the proxy that had been uploaded, along with there not being a license key in the IPB install (IPB provides a license key on all purchased...
  16. Livewire

    ACCOUNT REMOVED

    If it's saying it can't find their hosting account, it's probably gone, otherwise it would indicate the suspension reason and provide an option to dispute (if it's for anything other than inactivity) or to unsuspend (if it's for inactivity). Unfortunately I was able to locate a termination...
  17. Livewire

    Hosting Account Space Upgrade + cPanel issue

    And on the same note, with the account's primary use being for game file hosting which we expressly prohibit, the account has been suspended. Please review our Terms of Service prior to hosting with us in the future, to ensure your intended use is allowed.
  18. Livewire

    Account suspended!!!!

    Just to throw this out here: You'll note that several countries subscribe to this including Japan and the United States, but at it's core is this: This basically means that if it was created and is copyrighted in Japan, because both Japan and the United States subscribe to the Berne...
  19. Livewire

    What is the deal with the horrible performance?

    This may also be a direct result of the Autoblogged auto-blogging plugin on the account; these tend to take a fair amount of time to execute due to their nature of having to connect to other RSS feeds or post locations and parse the data before they can do anything. Unfortunately, it's also...
  20. Livewire

    My account wont let me log in

    Can you try again? One of our servers needed a kick in the rear and it should be working again :)
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