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I got there, but things are weird. Initially, I got access to the hosting control panel and tried to login to the FTP server. It didn't work and when I tried to create a new FTP account everything crashed. The status is "active", but the hosting control does not open anymore and the site is down.

Thank you Eric, I have done this now.

Thank you! Could you tell me what details I need to provide, please?

Hi, I am unable to login at https://x10hosting.com/login Password reset does not work either. My site is still up. Can you help?

Hi there, I have the same issue. But my website is still up and I want to take it down and redirect the traffic to a new website. I don't see how creating a new account can help me in this case. Any other solutions?

Well, my website is still up and I want to take it down and redirect the traffic to a new website. I don't see how opening a new account can help in this case :/

Hi, When I tried to login to my account I saw the following message: I tried to reset my password, but I did not get an email as expected (I checked the junk folder too). Could you please help? Best, escg

Hello, I am aware that there were a migration and issues with some sites not loading properly after the migration. My site is http://escg.x10host.com/ When loaded it simply shows: "Apache is functioning normally" and nothing else. Also, when clicking on the Open cPanel button I get the error...