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No actually that is not the place I sign in. I sign in on the login that only asks for my username.Who knew that the answer would be so simple. I will start signining in at that link and see if things go smoother. Thank you!

I am getting so frustrated with this whole account. Ever since I got the account I would receive suspension notices without any notice saying I had no activity. About a year ago, I had support looking into it as I sign in a minimum of twice a month. That support never got back to me and within...