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Why am I getting these if I pay for hosting?

Thanks, I replied under his account in the clients area. I didn't realize that he used his email for that part when he signed up. I reset it back to his password. I used my email for the account on just x10hosting.com when I signed him up for the free hosting, so confusing for you guys to have...

I am sorry for the Confusion. My name is Travis Longley, Tyler Best is the person I created the website for, I am his webmaster you could say. He does not know much about computers, but he wanted to pay for hosting, so he took it upon himself to pay for the unlimited hosting. When he came to me...

How do I login to https://clients.x10hosting.com/index.php My email and password doesn't work and when I go to forgot password and enter my email it states email not found...

I Paid Two freaking weeks ago. You guys took the money and RAN!

Why are we getting suspended and still on FREE account status? We have paid for TWO Years of hosting! Please fix this!