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Any chance someone could help me with this please? I opened this support 3 weeks ago and have heard nothing. I cant use my hosting account until this is sorted and will have to move it elsewhere if I'm ignored.

I used to have my domain ploppythefish.com pointing to my free hosting site. When you moved servers I lost my files and it seems that the domain is no longer configured properly. I have tried to re-add it but it says it is already configured, which it no longer is. I went through and deleted...

Hi there, Ever since you started the big server move/upgrade, I have been unable to access my site. Now I can't even get into cPanel. I log into my account settings on your site fine but then cPanel says my login details are incorrect. Have the files I had on my site all been lost? How...