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Upon trying to connect via ftp, it says the maximum number of users is logged in (75). Only two people have access to the account. Additionally, the mail command is no longer working and the site refuses to load. I'm afraid the account may have been hacked. Please advise on how to regain ftp...

Hello, I have been trying to use the PHP mail() command on a script on my site. After much research in the forums, I gathered that my account needs to be upgraded to an intermediate free account for this to work. However, all supplied links to account upgrades etc no longer worked and I am...