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I tried to log in to my account last week, to find it had been closed; I finally figured out it was because I hadn't logged in for >2 weeks. The problem is that I paid for Platinum Service (invoice #1006 on 5/2/2008), and an email to support on 7/17 went unanswered. I emailed Corey on 7/21, and...

When I try to access the backend of my website: http://shop.osp.x10hosting.com/admin/ I get a message that the account has been suspended. When I click the button to "Check suspension reason" for username "osp" I get an error message: "Account not suspended." The shop itself works fine...

I didn't know whether to post this under problems with server moves or here. About two weeks ago, it worked fine for a day or two. Without changing anything, my account (osp.x10hosting.com/shop) is back to being offline. I get the following message: 1142 INSERT command denied to user...

For several days, I've gotten the same message: Sorry! There seems to be a problem connecting to our database. Please give us a few minutes to remedy the problem. Thank you. It's on Absolut, which I see has problems with MySQL, etc. just right now. Just wanted to see if it was...

I searched the forum, and couldn't find a thread that addressed this problem. My webspace works fine again (thanks, guys!), but one of my customers reported an error and when I checked it out, I found this: Home :: The Shopping Cart [help (?)] Your Shopping Cart Contents...

Hi there! Someone else set up my x10 account, and I'm having a few problems getting everything to work. The main problem is with linking my hosting account to my forum account; whenever I enter my account username and click "Link Hosting Account," I get a notice that: "The account specified is...