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I could not solve the problem ..maybe there is something wrong when I wrote the hosting I wrote it in this way : www.websitename.net Nothing before it .. ! Is it right ? Also I had 2 user names the 1st 1 is the firewall & the 2nd is my friend user name .. Which 1 I use ?

:$ i got this message: Response: 530 Login authentication failed

hello everyone .. i'm really don't know where i should put my post .. i hope this is the right section .. =) i had a problem in my friend site .. he changed the domain from .com to .net .. & he didn't join his forum with google.. then he asked me to do it .. i don't know that much...