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I put in a support request that went unanswered. So I am trying again. Is there a particular reason why the websites are constantly down? I have been looking at other posts on the message board and I am not the only one. You guys claim to have this wonderful record of connectivity and yet, my...

For the past week or so, our site has been consistently up and down, mostly down. I am not sure what the problem is. I have been monitoring the status updates on the forum and there wasn't a notice that the server was being worked on or anything. Currently, as I am writing this, it is up, but...

I have been getting error messages when I try to even load the website lately: The connection to the server was reset while the page was loading. This is happening from several different locations. I cannot connect via ftp, or to the cpanel or anything. I can reach the host address fine...

I have a domain name and would like to use it for my site, what do I need to do?