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You guys make me want to bang by head against a wall. For the last time, we have all the files on our backup server. If your files did not get copied correctly for some reason we will fix it. WE HAVE YOUR FILES IN OUR BACKUPS. The reason it takes so long is each account is individually...

If your information was not copied correctly we not only still have the old server to grab information from we still have all your data on automated backups. If your files\databases fail to copy after the 3rd pass we can restore them still. We will be opening up a designated area to post...

If you can make sentences, spell correctly, use proper grammar, and are mature for the most part we will teach you anything you need to know.

Hey Guys, I'm sure everyone has seen the give up cPanel thread. It doesn't look like we will have to give it up. I posted that thread immediately after we thought it might happen to get an idea from the community on how important it was to everyone just in case we had to look at alternatives...

*gives an infraction to Russ for every PM received*

We are unable to modify the cPanel files to change when or if it reloads the apache config file, we're also unable to use lighttpd or nginx because cPanel does not support them. That means when an account is created or removed it won't be able to communicate with lighttpd or nginx to tell it...

There are some good suggestions in this thread so far and I'll definitely take them all into consideration. This is a last resort option and we are not quite there yet. I wanted to make this post right when it started becoming something to think about for us, mostly to keep everyone informed...

I have updated my original post with more information.

Hey Guys, Currently we have hit a wall with cPanel support regarding some issues we're facing with cPanel on our free servers. cPanel was not made to support the amount of accounts we have and our hands are tied with customizations to it because of the core files being encoded. We have just...

Hi All, We will be officially opening the affiliate system for public beta testing. If you'd like to sign-up please go here: http://x10hosting.com/affiliates Everyone is welcome to sign-up now, we will only be approving 5 to 10 new members each day though. Once approved you can start...

This isn't so much about freeing up space but getting rid of entries in a lot of configuration files and other places that really slow things down. Apache takes a lot longer to restart for example when there are 100,000 unneeded lines :P cPanel updates were successful. I had to re-do some...

Hi All, Today we will be upgrading cPanel on all our free servers. This may cause periods of slowness as it does take roughly an hour or so to complete. I will also be recompiling all PHP versions to 5.2.9 and adding support for some requested extensions in all versions. Later tonight...

As far as I know there is no software out there that can cause a drive to physically fail. Lotus is on a new server on a different rack now and there have not been any new problems as of yet.

I have closed ALL tickets that were open in the support center. If you had an active ticket you are welcome to re-open it. 90% of the tickets in there have issues regarding things that have already been resolved like Lotus, and being unsuspended for inactivity. This was preventing us from...

Lotus has been back online for a few days now. If you signed up between Jan 29th-March 3rd and ended up on Lotus (1 in 4 chance) you will need to sign-up again. If you have issues with any of this you need to open a support ticket at http://support.x10hosting.com We have not tried to recover...

If your account was created AFTER Jan 29th (The last image we restored from) you may have to sign-up again. We do have ALL databases from March 4th and below even if we do not have your files. This means if you were using forums, CMSs, any type of downloadable script that stores everything in...

This is the first one that we actually had to replace. The server is back online now. We have somethings we have to do to it to get it working again with the backend though. Hope to be done by the end of today. -Corey

We are restoring an image from March 4th back to Lotus. We had the whole server replaced so let's hope for no more issues. It's been restoring for about 5 hours now and is roughly 70% done. Once it is back online you can submit tickets if you need databases restored from backups. On a...

Hi Guys, Just giving an update here while I have a minute of free time. We're still hard at work on bug fixing and implementing features such as the PHP system into the site. I hope the PHP system will be out in the next week or so, some unforeseen issues with PHP 5.3 have caused issues...

Hi everyone, Just giving our latest update on what is going on with x10. First off, we have a contest open and you should join. It's free stuff ;) http://forums.x10hosting.com/enterContest.php Secondly, shared SSL is now enabled on ALL free servers. In order to use it, you must know...