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First off, thanks :) Gotta love counting my suspensions :) Secondly, I'm not sure if it's blocked on paid or not; post the hotmail address you're using for testing and I can send one from my paid account to test though. The weird part is if it's getting it via the webmail client just fine...

If memory serves hotmail and yahoo currently have us blacklisted; that wasn't done by choice on our part though. Despite all of our work trying to stop the spammers, they're still getting through occasionally, and since a lot of folks use hotmail and yahoo, they're the first to receive all the...

"Nullified by vBulletin Team" This is officially the point that if I could personally slap the handcuffs on you, I'd be hauling you to jail right now. Don't bother replying back - your account is permanently suspended, period. Further attempts to get unsuspended will not be tolerated - you've...

Provide your valid vbulletin license # and we'll talk. I'm rechecking your account now however; should I happen to find that the install is nulled (which it probably is), don't expect us to do anything. We tell folks right in plain english what's not tolerated - if this isn't a legal install...

Gave an explanation of what was causing the slowness here; http://x10hosting.com/forums/free-hosting/147678-very-slow.html#post784776 In short, something on your account is using excessive CPU and/or Ram for an extended period of time. Given that you've got a total of 17 different wordpress...

Judging by the suspension history on your account, the slowness itself is being caused by something on your account - high resource suspensions are a direct result of utilizing too much CPU/Ram for an extended period of time, which is an indication that your script is simply trying to do too...

It's under a permanent suspension which must be automatically terminated; we don't manually expedite the process. The normal timeframe is a minimum of 14 days; it's entirely possible it can be longer, which appears to be the case here. Just means terminations are running slow.

No worries, like is plenty :) And thanks for actually checking first as opposed to just doing it and possibly getting suspended - never fails to amaze me why people figure "meh, what's the worst that could happen" and then get permanently suspended :)

Correct; Chatscripts aren't a permanent suspension anymore. They're not even in the TOS anymore, so other than resource usage concerns (and it'd take either a poorly coded script or a really popular chatbox to trip that), it should be good to go. As always, the rest of the TOS applies, but...

Accounts can be used by the primary account holder (the creator) -only-. Closing ticket; there is no current system to transfer ownership from one person to another. If your country is blocked from signup, that's not something we can assist with as the countries we have blocked were blocked...

Also make sure that your file uploader is not public. If it is, that'd count as File Hosting, a violation of the TOS - you need to protect it to be only accessible to you.

That was me, he jumped on IRC. :)

Found the chat in a subfolder actually, it's definitely using mysql. Normally I wouldn'tve bothered with a resuspend, but the original violation was back from the 31st, when it was not even borderline against the TOS, but clearly against it.

Contact your ISP and advise them of the issue; one of our staff uses the same ISP and it's dropping her connection at the exact same node. The problem is that's occurring before the connection can even get into the right datacenter - it's dropping at the last node displayed, which is in your...

We've been through that argument with other folks actually. The TOS -is- the warning. And, I quote: With that, since the issue is done, I'm closing the ticket.

The decision is permanent, as we already said on IRC. For the subquestion, yes that's allowed. The problem is that wasn't there so there -was- no translation available as required.

The suspension reason clearly indicates this is a Zero Tolerance Permanent Suspension. You cannot be unsuspended, period.

Apologies; repaired the suspension reason to the correct unsupported language. The problem is Macedonian is still not English, Spanish, or French, as the TOS requires. This is not a suspension we can remove. I also don't appreciate the direct insult - we're all human and we all make...

Can they view it through a proxy? What error message are they receiving? Can they run a tracert to starka.x10hosting.com next time it fails and post the results, so we can see if it's failing along the way or if it's failing at x10? Generally speaking the proxy idea usually works (and...

Something is very wrong there cause it seems your tracert request is being blocked before it even gets to your router; guess in this case it means we're kinda stuck without the tracert since yours is inconclusive (can't gain any data from it) :S