Search results

Understood. There's a nice and tidy TOS and I apparently screwed up (even though I came to the X10 site to unsuspend). Thanks, I get that. What I am asking for is if there any options? I still haven't heard a firm yes/no to my question. I've heard a response that says that my account was...

Dusting off the thread... Any options? Am I completely toast? I'm willing to pay a fee for recovery. Anna, Neil? I believe Neil was able to recover for someone that had a similar situation.

I get it. I understand that I was warned in the ToS, but I did go to the X10 site to unsuspend my account in May. Silly me for thinking that it worked... Regardless of Terms of Service or who is to blame (I'm certainly to blame for not having an up to date backup), I'm looking for a solution...

So is everything lost? Or is there a way to restore? Neil was seemingly able to restore another user having a similar issue. Please tell me that we can recover somehow...

You beat me too it. Sorry. I moved to my own thread as well. Apologies.

I had the exact same problem. Last month, I went to unsuspend my account. Unsuspend was inoperative. There was an error but it was unclear worked as the website was still operating. Today I discovered that the website is gone and when I login I get this message. There's a Problem...