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FYI - same on x12 around the same time frame (between 5pm & 7pm PT). I thought it'd be up by now, but still down.

I take it back: it looks like the cert was updated properly for the virtual host setup on port 2222, but it was not updated on the virtual host on the standard https port (443). When trying to use tools like phpMyAdmin (at https://x12.x10hosting.com/phpMyAdmin/), I'm still seeing the old cert...

FYI - looks like the TLS cert issue was fixed. I can confirm seeing a trusted one good until April 2022 now. I had an issue with the https://x10hosting.com/sso login pass through as well before, and it also looks resolved now. I wouldn't be surprised if the TLS cert was causing the issue...

Looks like the TLS cert for https://x12.x10hosting.com was only good for about 3 months and expired today (2/23/2021 - 5/24/2021). The expired cert seems to be causing all sorts of inconsistency for me staying logged in and using the admin tools like phpMyAdmin.

thanks. i'm already following that thread, but per the support guidelines post you referenced in that thread, i created a new topic anyway.

I noticed my x10host.com site wasn't responding over 12 hours ago. I tried logging into my x10hosting.com account, and though I was able to successfully login, I got the following error when clicking on the "Open cPanel" button: I tried accessing x12.x10hosting.com via FTP, but it refused the...

Same. It's been over 5 hours now. I thought it would resolve itself, but it's still a problem.