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Mate I just got an answer: "Michaelreplied Aug 14, 1:23pm Hello, I am very sorry to say that the server you are hosted on had a major hard drive failure and due to a backup software issue the most recent recovery point we had was from approximately weeks ago. We always recommend that users...

I still got no replies to my tickets. I guess it's because it's Monday Morning in USA right now and they just started answering to tickets. Thought they were here 24/7 but well. I almost lost my biggest client today it has been a very rude and stressful day for me! I just transfered all my...

Hello pnk, "glad" to see that I'm not the only one. I still haven't got any reply to my tickets, do you have some news? My client is getting impatient.. I hope they will solve this quickly. I'll keep you updated if I got something to tell you.

Hello, I don't know if I can post here while I use Premium Hosting but I really need help & x10's customer service team doesn't answer on weekends. I have some issues with my account. Everything was working well yesterday evening, but this morning my databases content has been deleted by...